About this role
Functie Vivaldis Office is looking for a Customer Service Officer for our client in Hasselt . Our client is specialised in incident management and roadside assistance . Feel free to take a look at the vacancy! If you have any questions, you can reach us by phone on +3211 94 81 56. Your duties as a customer service officer will include: You'll respond to incoming phone calls and mails ; You'll gather the necessary information and check it's accuracy and completeness; You'll provide the needed technical support and communicate with the workshops; You'll update all the involved parties; You'll monitor the agreements ; You'll follow the contract-related issues up and respect the imposed deadlines. Profiel As a customer service officer you can recognise yourself in the criteria below: Preferably you have gained a first experience in customer service; You can easily work with the computer, especially with MS Office ; You're a social person with strong communication skills ; You have attention to detail and are stress-resistant ; You work organised and have great organizational and time management skills ; You must speak fluently Dutch/Polish/English OR Polish/ German/ English OR Dutch/ French/ English OR Dutch/German/Italian/French/English. You work the weekend + Friday shift OR during the week. You work 40 hours/ week between 07.00-22.00h. Wat je van ons krijgt What's in it for you as the new customer service officer : You'll end up in a leading company in an international environment; You'll work in a full-time position with a strong emphasis on work-life balance; You'll receive a competitive salary including meal vouchers worth €7 and eco-vouchers; The company hosts various social events to boost the team spirit; Hard work pays off! After a successful interim period you'll receive a permanent contract . We look forward to your application if you're convinced of this vacancy. .