About this role
Process and follow up on technical customer complaints in SAP Register and manage technical cases from initiation to completion Prepare and issue invoices once technical tasks are completed Coordinate communication between customers, warehouse, and transport teams Organize the delivery and on-site transport of technical equipment Act as the main point of contact between internal stakeholders and the warehouse Structure and prioritize technical requests to ensure proper follow-up Collaborate with international teams within the back-office environment Ensure accurate administrative and operational handling of technical orders and contracts You have a Bachelor's Degree in Business Management or equal by experience You have at least 3 years of experience in a similar position. You are fluent in Dutch, French and English. German is a plus. Experience with SAP is a plus. You have strong organizational skills.