About this role
Ytri Island Retreat is a high-end destination located in the breathtaking Træna archipelago, far out at sea on the Norwegian coast. With 38 exclusive rooms, a Michelin-ambitious restaurant, sauna facilities, and a private marina, we aim to deliver world-class experiences rooted in nature, authenticity, and the unique atmosphere of the Arctic seascape. We are now seeking dedicated and service-minded Front Desk Agents to join our team. Arbeidsoppgaver As a Front Desk Agent, you will be the first point of contact for our guests and play a vital role in creating memorable experiences. Your tasks will include: Welcoming guests and handling check-in/check-out procedures Managing reservations and guest inquiries via phone, email, and in person Providing information about the retreat, local attractions, and services Coordinating with housekeeping and other departments to ensure smooth operations Handling payments and maintaining accurate records Ensuring a high level of guest satisfaction through professional and friendly service Kvalifikasjoner We are looking for candidates with: Previous experience in front desk, reception, or customer service roles (hospitality experience is a plus but not required) Strong communication skills in English (scandinavian languages are an advantage) Familiarity with booking systems. Ability to work flexible hours, including weekends and holidays Driving license Personlige egenskaperTo thrive in this role, you should be: Service-oriented and passionate about guest experience Reliable, organized, and detail-focused Calm under pressure and able to multitask A team player with a positive attitude Comfortable working in a remote and nature-focused environmentVi tilbyr What We Offer A unique workplace surrounded by stunning nature A supportive and inclusive team culture Opportunities for growth and development Competitive salary based on experience Staff accomodation KontaktinformasjonKine Willimsen, Hotelldirektør ArbeidsstedFløholmen 6 8770 TRÆNA Nøkkelinformasjon:Arbeidsgiver: Ytri Island retreat AS Referansenr.: 5032910863 Stillingsprosent: 100, 50% Fast Om arbeidsgiveren: null