About this role
Job Title Facility Executive - Soft ServiceJob Description Summary Job Description Major Responsibilities:
• To ensure Housekeeping muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in housekeeping services • To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on TR/VIP visits. • To ensure that the housekeeping related issues are discussed with housekeeping team on priority for the shift and ensure there is an action and tracking for the issue closure • To ensure a facility walk through to check on all rest rooms, common areas, development areas for the quality of the housekeeping services • To discuss and assist facility manager on monthly basis on the vendor performance matrix • To ensure upkeep of Pantry equipment & reprographic equipments at all times and take necessary actions. • To ensure all such communication is entered in the Technical team/HK team log book to inform the next shift person. • To make facility tour and list out all such actions needed. • Prepare weekly rosters for Helpdesk, Front Office, and Mail Room and communicate in advance to the team. • To adhere to Policies, Processes & procedures and also the statutory documents. • To adhere to SLA & KPI as agreed. • To coordinate with Engineering team for any such issues that needs their help. • Provides daily oversight of the Space Administration Office. This office resolves various space related issues such as key requests, work orders, small projects, relocations, conference room reservations, environmental conditions etc • Evaluates building and space uses and, after appropriate consultation, determines space allocations and assignments. • Creates, coordinates, and facilitates business processes for maintaining accurate space information;
INCO: “Cushman & Wakefield”