About this role
Job Title: Program Manager, Client Success Management Job Description Responsible for ensuring client satisfaction and project success.Key Job Functions:
• Project Management
• Effectively manage projects through all phases, with support from team members • Collaborate effectively with project team members across functions • Coordinate with and manage the output of vendors/ external partners • Perform quality control functions on survey/research data, ensuring minimal/no errors • Drive operational process improvement and innovation
• Client Management
• Proactively provide updates and constantly communicate with clients on program status for continued engagement • Provide ongoing consultation to clients Contribute to best practice development and download of best practices to clients
Location: MYS Work-at-Home Language Requirements: English, Malay (Required) Time Type: Full time