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Operations Officer - Custom Program @ Binus

JakartaOnsiteFull-time
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About this role

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

Pre-Training Activities: • Prepare the scheduling process for lecturers and team. • Organize preparation of all customized training programs: o Create purchase order in SAP o Prepare assignment letter of facilitator, material of training and slide presentation o Prepare attendance list of participant and facilitator, rundown training, form best participant and best group, daily price and best price, the consumption, etc. o Input the participants database to system • Accommodate the vendor requirements and ensure fulfill process before the execution. (e.g., venue, date, period, transportation for training in outside Jakarta, etc.) • Ensure the material of training is available and ready before the execution (e.g., ensure revision, copying) • Ensure readiness of the participant equipment for training (e.g., name tag, desk name, pen, etc.) • Brief facilitator and arrange final meeting • Ensure alignment between material and training module • Check and inform participant list, training venue and rundown training activities to facilitator • Update and maintain training calendars During Trainig Activities: • Ensure training program event arrangement (e.g., facility, administration, food & beverage, etc.) • Ensure the attendance of facilitator during training. • Acts as liaison between vendor and executive education Post-Training Activities: • Provide the training report, recap and inform the evaluation training to all participants. • Report training evaluation to direct supervisor • Prepare and distribute the training certificate • Maintain training records (e.g., trainee lists, schedules, attendance sheets) • Provide client satisfaction index. • Ensure improvement in related training module Management Support Activities: • Provide Report to direct Supervisor • Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost) • Perform activities related to Quality Management System • Perform additional tasks related to key responsibilities as required by Direct Supervisor Education Requirement: • Minimum Bachelor Degree Work Exposure/ Experience: • Minimum 2 years of working experience If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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