About this role
Job Profile: HR Services Manager 2 Job Family: HR Services Time Type: Full time Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications: Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field including two (2) years managerial experience; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary: Manages small staff teams and provides consulting to departmental leaders to support the vision, mission, and overall objectives of the department. Job Description: Position Salary Range: $61,400 - $85,000 per year; DOE
ASU’s Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, economic development and international development. The Knowledge Enterprise is a new model for the 21st-century research university, in which our researchers address the global challenges faced by our society. Our research has purpose and impact, providing lasting benefits to ASU, Arizona communities and beyond.
The Knowledge Enterprise People Operations (KE PO) team is committed to supporting departmental efforts in attracting, developing, retaining and engaging a high-performing workforce in direct support of the enterprise mission. We do this by promoting diversity, equity, civility and respect. Our ever-growing organization prides itself on always being on the forefront of new and exciting growth/change, creating an exceptional workplace environment, offering a great benefits package and allowing the opportunity to work with some amazing people.
The HR Manager, Total Rewards functions as an HR operations and employee relations leader, balancing staff supervision, HR consultation, compliance oversight, recruitment support, financial coordination, and strategic partnership to ensure effective workforce management and operational excellence.
Essential Duties:
Operational Leadership & Administration
• Assess and improve unit operations, workflows, and procedures to increase effectiveness and efficiency.
• Develop, implement, and monitor operational objectives aligned with university policies.
• Prepare and manage administrative reports, documentation, and records.
• Represent the unit in departmental, college, university, and external meetings and initiatives.
Staff Supervision & Performance Management
• Supervise and coordinate daily staff activities and workload assignments.
• Prioritize work based on staff expertise to maximize efficiency and accuracy.
• Monitor work progress and ensure compliance with established standards.
• Evaluate employee performance against unit, department, and university goals.
• Provide coaching, guidance, and performance feedback to staff.
Human Resources Administration
• Interpret and advise management and staff on university policies, HR procedures, and employment regulations.
• Assist with the resolution of sensitive employee relations issues.
• Support management in handling employee complaints, grievances, and disciplinary matters.
• Facilitate decision-making and recommend appropriate actions for personnel issues.
Policy Compliance & Risk Management
• Recommend and monitor compliance with departmental and university policies.
• Ensure adherence to federal, state, and local employment laws and regulations.
• Support internal controls and risk mitigation efforts.
• Serve as a resource on HR-related compliance matters.
Audit & Reporting Management
• Lead responses to internal and external audit requests.
• Collaborate with financial specialists to ensure accurate records and compliance.
• Monitor audit findings and implement corrective actions when necessary.
Strategic Collaboration & University Representation
• Participate in college- and university-wide initiatives affecting human resources.
• Partner with the Office of Human Resources (OHR), Finance, and operational units to support institutional goals.
• Foster collaborative relationships to advance organizational effectiveness and workforce success.
Total Rewards
• Provide strategic guidance on payroll, benefits, leave administration, and HR-related matters.
• Support payroll administration, reconciliations, audits, and financial/payroll inquiry resolution.
• Manage employee location compliance, FLSA processes, and flexible work arrangements in partnership with OGC and OHR.
• Lead SupOrg audits, organizational maintenance, restructures, and related stakeholder coordination.
• Advise units on career progression, organizational alignment, profile accuracy, salary equity, and workforce development initiatives, including participation in the Talent Ready pilot program.
• Partner with OHR Compensation on salary ranges, job profile updates, and compensation issue resolution.
• Oversee complex employee transactions, including personnel changes, additional pay actions, separations, and leave management.
• Administer annual renewal processes, including incentive plans, FWAs, TUF processing, postdoctoral salaries, staff compensation adjustments, and graduate wage updates. Lead the university merit process from planning through implementation.
• Collaborate with the Provost Office to support and oversee academic employee processes, policies, and operations.
Desired Qualifications:
• Experience with Workday.
• Experience managing a team.
• Experience working effectively in an environment subject to quickly changing priorities and short deadlines.
• Academic HR experience in higher education.
• Experience in processing payroll, FMLA leaves, creating/updating work instructions.
• Demonstrated knowledge of SharePoint
• Experience using various applications (e.g. Word/Mail Merge, Adobe PDF, Excel/Formulas, etc.) and other tools to prepare letters, forms, and reports. Experience in maintaining strict confidentiality regarding sensitive/confidential information pertaining to payroll, employee issues, etc.
• Experience in handling multiple projects and deadlines.
• Evidence of having a passion for innovative HR solutions and process improvement.
• Experience in work that requires organizational and interpersonal skills.
• Evidence of having attention to detail, great communication skills, forward-thinking and desire to achieve excellence.
Working Environment: ASU is an inclusive enterprise with a wide variety of work and learning modes, locations, and a commitment to sustainability, innovation, and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market, as such the following options may be offered dependent on department needs:MAMIMwork location. Dean or vice president-level approval is required.
• Remote work is an arrangement where the employee spends less than 60% of their regular workweek at a regularly assigned ASU work location. Executive vice president-level approval is required. Standard Working Environment:
• Climate-controlled office setting subject to extended periods of being in a stationary position. • Regular use of a computer and other office productivity equipment, such as a calculator, copy machine and printer. • Ability to clearly communicate and exchange accurate information to perform essential duties. • Expected to be responsive to customers; engaged in work production; and resourceful, flexible, and respectful of others.
Department Statement: For the eleventh year in a row, ASU has been named the most innovative school in the nation, recognizing the university's culture of groundbreaking research and partnerships, as well as its commitment to helping students thrive in college and beyond. U.S. News and World Report has named ASU as the most innovative university all eleven years the category has existed.
ASU Knowledge Enterprise advances research, innovation, strategic partnerships, entrepreneurship, and international development. Our success arises from solutions-focused, interdisciplinary research; an entrepreneurial approach that is embedded in every school and department; and a commitment to transform society in a positive way. To learn more about how Knowledge Enterprise is a place for your career to grow, visit https://research.asu.edu/about-us/careers.
Working at ASU has additional perks and outstanding benefits, which include health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU/UA/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator.
Driving Requirement: Driving is not required for this position. Location: Off-Campus: Scottsdale Funding: No Federal Funding Instructions to Apply: Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on. https://www.myworkday.com/asu/d/inst/1$9925/9925$25421.htmld To be considered, your application must include all of the following attachments:
• Cover letter
• Resume or CV
Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement: Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report: In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
Employment Verification Statement: ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement: ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement: This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.