About this role
MAJOR RESPONSIBILITIES:
• Acts as a liaison between the Glass City Center and Destination Toledo (CVB). • Conducts and facilitates on-site facility tours with the CVB, affiliated groups, and LEGENDS sourced prospects seeking to utilize an SMG facility – this to include prospective lease agreements/clients. • Responsible for managing and maintaining the Sales and Marketing scheduling book and calendar for all sales and booking activities. • Consults with current and prospective clients in order to sell available dates within an appropriate booking window/time period. • Responsible for the issuing of contracts to clients for booking of the facility. • Prepares and assures full compliance with rental contracts, and any/all other contract agreements. • Provides quotes on rental rates for current, future and prospective clients; assists clients with questions pertaining to rental use of the facility. • Responds to addresses and resolves all booking inquiries and concerns. • Prepares bid letters and contracts needed in order to assist the CVB in soliciting conventions for the city. • Prepares bid letters and contracts needed in order to secure LEGENDS sourced prospects. • Attends marketing and sales industry-related meetings, seminars and conferences as needed. • Effectively communicates and sells the benefits of any respective LEGENDS facility to prospective clients. • Other duties as required or assigned.
• QUALIFICATIONS: • Extremely strong customer service and client interaction skills required. • Extremely strong organizational skills and keen attention to detail required. • Excellent business writing, grammar and written communication skills required. • Minimum of one-three years experience in the hospitality or related field. • Bachelor’s degree in sales, marketing, business, Sports Management or related field strongly preferred.