About this role
Main Tasks Duties and responsibilities include but are not limited to:
• Support high quality after-sales service to satisfy customers 70% Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair
• Provide effective communication to customer and visiting VIP customers 20% • Handling service quotation, service contract and collect service AR. 10% • Perform other related duties and responsibilities as assigned
Requirements Education
• Bachelor degree in science and engineering Experience
• Relevant working experience in development, technology, production or service of medical instrument field • 4 years experience in engineering • 2 years experience in related field is preferred Other skills Logical thinking
• Good Customer Sense • Excellent communication skills • English and Chinese language skills: Proficient in writing and reading, CET-4 • Use of computer software and data processing applications relevant to technical techniques
Your ZEISS Recruiting Team