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Senior Account Manager @ Zeissgroup

Hsinchu CityOnsiteFull-time
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About this role

【Job Responsibilities】 • Develop and execute strategic account plans, including stakeholder engagement, technology alignment, competitive positioning, and long-term growth roadmap across SMS and SFS portfolios. • Drive new product introduction (NPI) and technology adoption for advanced semiconductor manufacturing applications, including qualification planning, customer use-case development, and commercial execution. • Lead complex customer engagement across advanced node and emerging technology programs by coordinating global cross-functional teams including application, service, product management, and executive stakeholders. • Identify and develop new business opportunities in semiconductor mask solutions, wafer solutions and advanced packaging solutions. • Act as the key interface between strategic accounts and ZEISS global organizations to align customer technology roadmap, product strategy, and business priorities. • Develop competitive account strategies and drive market penetration against industry competitors in semiconductor capital equipment and process control domains. • Manage sales funnel, business forecast, customer escalation, and executive-level communication to ensure sustainable business growth and customer satisfaction.

【Qualification】 • 10+ years of experience in semiconductor capital equipment industry with strong exposure to strategic account management and technical sales.Strong equipment sales, marketing, and leadership experience in semiconductor industry. • Strong understanding of semiconductor manufacturing ecosystem, including process control, inspection, metrology, lithography, or advanced packaging applications. • Demonstrated business development experience leading new product introduction (NPI) from opportunity identification to customer adoption (value proposition, internal alignment, qualification plan, and commercial closure). • Drive strategic technology penetration and competitive positioning for new product adoption in advanced semiconductor manufacturing • Lead cross-functional departments across sales, application, service, product management, and HQ teams to drive customer success and business closure • Preferred experience in semiconductor process control, metrology, inspection, lithography, or related capital equipment domains • Proficient in written and spoken English (TOEIC above 750 or equivalent certificate). • Bachelor degree or above in engineering / physics / business; MBA degree will be a plus

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