About this role
Job Summary:
The Operations Manager is responsible for managing their respective area(s) including shipping, receiving of items, maintenance, stocking, and pulling products for shipment in their respective area. Core Duties
• This role is expected to oversee operations in Middle East along with the distribution operations in India • Management of employees in respective area of operations: shipping, production, receiving, maintenance, inventory, logistics, etc. • Review shipping notices, bills of lading, invoices, orders, and other records to determine shipping priorities, work assignments, and shipping methods required to meet shipping and receiving schedules. • Oversee incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments. • Coordinate communication between the warehouse, customer service and sales teams as required to ensure efficient and timely deliveries are occurring. • Maintain warehouse cleanliness in compliance with OHS and safety policies. • Equipment maintenance as applicable. • Provide international documentation as required for all international shipments. • Establish and maintain good rapport with internal and external customers through effective communication both written and oral. • Assist with daily, weekly and monthly cycle counting and other inventory management functions as needed. • Unload, verify, record, and label all incoming deliveries and pickups. • Maintain the proper working order of all warehouse equipment and tools. • Ensure compliance throughout the facility to global process standards and work on continuous improvement initiatives. • Assist with all ISO9001 compliance activities as needed • Other duties as assigned
Basic Qualifications
• High School diploma or equivalent • Minimum 5 years progressive management experience in maintenance, warehousing, and shipping operations • Strong communication skills to deal with customers, employees, carriers, and management • Proven skillset in organization, problem-solving and great attention to detail • Knowledge of Microsoft Office Programs • Ability to lift items / packages (up to 35 lbs. / 15 kg) • Forklift knowledge and competency certificate a plus • Travel as per business requirements
Desired Qualifications
• Bilingual: English and local language preferred
XPEL is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.