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AI Governance Testing and Monitoring Program Manager @ Vanguard

Malvern, PAOnsiteFull-time
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About this role

Core Responsibilities

• Provide single-threaded accountability for Vanguard's enterprise AI Testing & Monitoring capability across the Responsible AI lifecycle.

• Lead and develop a team responsible for advancing testing, monitoring, and AI assurance capabilities.

• Define and execute the strategy, roadmap, operating model, and success metrics for AI testing, guardrails, and production monitoring.

• Partner with ES&F to operationalize Trusted AI Assessments and ensure assessment outcomes are incorporated into governance decisions, risk management processes, and deployment readiness requirements.

• Lead the evolution and adoption of Vanguard's AI Guardrails Program, including standards, effectiveness measurement, automation, and continuous improvement.

• Define and operationalize production monitoring capabilities, including risk indicators, issue escalation, remediation tracking, and governance reporting.

• Coordinate across business, technology, governance, privacy, compliance, legal, security, and platform teams to drive consistent implementation of Responsible AI testing and monitoring requirements.

• Translate regulatory, policy, and risk management expectations into scalable and sustainable operational capabilities.

• Provide executive reporting on program effectiveness, AI risk trends, monitoring outcomes, and capability maturity.

• Support audits, regulatory reviews, and governance forums through clear evidence, reporting, and traceability.

• Participates in special projects and performs other duties as assigned.

Required Qualifications

• Minimum of eight years of progressively responsible and related business experience, with at least four years of technical project management experience.

• Experience working across multiple functions to deliver enterprise-scale capabilities in regulated environments.

• Strong understanding of AI, technology risk, governance, security, privacy, or compliance practices.

• Previous people-leadership experience.

• Undergraduate degree in related field (Computer Science, Engineering) required.

Preferred Qualifications

• Experience with AI governance, Responsible AI, model risk management, technology risk, or AI assurance programs.

• Familiarity with AI testing, guardrails, observability, monitoring, or operational controls.

• Knowledge of emerging AI regulatory and compliance requirements.

• Experience implementing enterprise governance frameworks, controls, or monitoring solutions.

• Graduate degree

Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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