About this role
Customer Support Specialist
Pay from $27 to $32 per hour with significant growth and earning potential! Includes $2 Shift Differential
Kenosha Branch 12355 Uline Way, Kenosha, WI 53144
Fast, friendly and customer focused. As a Uline Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
• Learn: In-depth training helps you sharpen communication and problem-solving skills.
• Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
• Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.
Minimum Requirements
• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but if you are eager to learn, we will train you!
Benefits
• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.
Employee Perks
• Café featuring affordable daily meal options from local restaurants.
• On-site fitness center and beautifully maintained walking paths.
• Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3 #LI-IL001 (#IN-KNCS)
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!