About this role
We are so glad you are interested in joining Sutter Health!
Organization: PAMF-Palo Alto Medical Foundation PAD Position Overview: Performs general registration duties by interviewing patients or their representatives. Enters accurate information onto appropriate forms and computer system. Collects appropriate co-payments, and obtains signatures. May escort patients to destination if required. Maintains scheduling for department and/or specialized procedures. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication.
*Hours may vary and can include shifts 7:00 AM–4:00 PM, 8:00 AM–5:00 PM, or 11:00 AM–8:00 PM. Weekend work might be required as needed.* Job Description:
EDUCATION: HS Diploma or General Education Diploma (GED)
TYPICAL EXPERIENCE: 1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
• Knowledge of medical terminology including a variety of diagnostic tests, surgeries, consultations and procedures.
• Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
• Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
• Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
• Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
• Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
• Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
• Ensure the privacy of each patient’s PHI.
• Build collaborative relationships with peers and other staff members to achieve departmental and corporate objectives.
Job Shift: Varied Schedule: Per Diem/Casual Shift Hours: 8 Days of the Week: Variable Weekend Requirements: Rotating Weekends Benefits: No Unions: No Position Status: Non-Exempt Weekly Hours: 0 Employee Status: Per Diem/Casual Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $30.65 to $42.90 / hour The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.