About this role
[What the role is] • To work closely with CDCV Ambassadors (CAs) and COs to outreach to merchants/ hawkers/ heartland enterprises to join the CDC Vouchers scheme. • To coordinate meetings and briefings/ trainings for merchants, hawkers and GRLs on the use of CDC vouchers system. • To gather human interest stories.
Who are we looking for? Individuals who truly aspire to go beyond success and significance in your career, along with understanding and wanting to make a difference in the community. [What you will be working on] Roles & Responsibilities As Outreach Managers, you will assist in the following:
Outreach
• Collaborate closely with CDCV Ambassadors (CAs) and COs to engage merchants, hawkers, and heartland enterprises for participation in the CDC Vouchers scheme.
• Organize and conduct meetings, briefings, and training sessions for merchants, hawkers, and GRLs on the use of CDC voucher system.
• Gather and compile human interest stories.
Finance
• Handle payments related to CDC voucher scheme.
• Handle budget planning.
Helpdesk
• Serve as the primary point of contact (POC) for assistance, addressing queries from merchants, referrals from Community Centers (CC), and inquiries from residents and Merchants/Hawkers associations.
• Collaborate with GovTech to follow up on technical issues and resolutions.
Others
• Work closely with the Senior Manager and Assistant Director to build strong networks with the Merchants/Hawkers Association.
• Handle other initiatives under CDC Vouchers Scheme including event launches.
• Involved in on-going taskforce meeting with GovTech for enhancement to system.
[What we are looking for] Other Duties
• Other ad-hoc assignments, duties not covered under main responsibilities and duties.
• Participate in cross-team building initiatives.
Requirements:
• Minimum of 3 years of relevant work experience.
• Excellent proficiency in the English language, both verbal and written, as well as proficiency in a second language (e.g., Chinese, Malay or Tamil) will be advantageous.
• Strong interpersonal, communication, and analytical skills.
• Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
• Ability to work effectively in a team.
• Able to work independently with minimal supervision.
• Only shortlisted candidates will be notified.