About this role
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Job Description: The Host / Hostess is responsible for welcoming and greeting guests at restaurant, obtaining information from guests and ushering guests to seats while ensuring a positive guest experience.
• Greets guest at entrance to restaurant in a positive manner. • Obtains basic information from guest such as name, number in party, and seating preferences. • Ushers’ guests to sit location at a place that is comfortable to the guests. • Promotes positive guest/employee relations. • Answers podium phone. • Other assignments as directed. QUALIFICATIONS:
• High School Diploma or equivalent with a minimum of 6 months experience in high volume food service or customer service preferred, or the equivalent combination of education and/or experience. • Ability to deliver at a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience. • Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals. • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance. • Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. BENEFITS INCLUDE:
• Medical, Time Off and Retirement benefits offered through Local Union Representation • Free Meals, Free Uniforms, Free Parking • Discounts at Hard Rock properties around the globe • All team members are eligible to participate in the discretionary annual bonus program • Training and Leadership development programs • Wellness programs including onsite information and fitness seminars • Team Member Resource Groups • Recognition programs • Pay rate $23.06 an hour