About this role
Hall's Culligan (Cleveland – Brooklyn Heights) is hiring a Customer Service Representative to join our team!
We've been helping families and businesses enjoy better water for generations. As part of the trusted Culligan network, Hall's Culligan delivers high-quality water treatment solutions backed by local, customer-first service. Simply put—we solve real problems that people rely on every day.
This is a part-time role with flexible scheduling, starting at $17.50/hour + monthly bonus opportunities.
What you'll do:
• Support customers via phone, text, and email
• Answer questions, solve problems, and create a great experience
• Recommend products and services based on customer needs
• Keep accurate records of interactions
Why join us:
• Flexible hours that fit your schedule
• Stable, growing, family-oriented company
• Opportunities to learn, grow, and advance
What we're looking for:
• Friendly, reliable, and customer-focused
• Strong communication and problem-solving skills
• Comfortable multitasking and using computer systems
• Previous customer service experience is a plus
• This role requires the ability to wear a telephone headset for extended periods, up to 8 hours per day, while handling inbound and outbound customer calls.
If you enjoy helping people and want to be part of a team that truly makes an impact day-to-day, we'd love to connect.