About this role
Responsible for the scheduling and reconciling of all home care services.
Schedule is Monday – Friday, working 8:00am – 5:00pm.
Compensation: $22.85 - $23.99 an hour
Employee Benefits:
• Health, Dental, and Vision Insurance
• Life, Accidental Death & Dismemberment (AD&D), and Long Term Disability (LTD) Insurance
• Retirement Savings: 403(b) plan with an employer match, Roth 403(b) option, plus a 401(a) retirement benefit after one year of service.
• Flexible Savings Account
• Work/life balance: 13 days of vacation, 11 days honored as Paid Holiday Off – 2 are half days (New Years Day and Christmas Eve Day).
Duties and Responsibilities
• Creates and maintains participant schedules according to care plans and staff availability.
• Maintains staffing schedule to ensure coverage for sick leave, vacation, and long-term leave.
• Communicates routinely with contract agencies to maintain staffing and a long lasting relationship.
• Assists with reconciling vendor invoices and delivering the services in the EMR.
• Coordinates Durable Medical Equipment (DME) and delivers DME items.
• Assist with semiannual home care assessments.
• Contact care providers and clients regarding day-to-day changes.
• On a rotational basis, participates in after hours and weekend calls to handle emergencies, scheduling issues, and client referrals/intakes.
• Perform general office duties including but not limited to word processing, photocopies, files, shreds, sort/distribute mail, provide reception coverage, telephone services, etc.
• Understand and adhere to established home.
Physical Demands
• Ability to lift up to 30 pounds. Moving, lifting or pushing greater than 30 pounds should be done with assistance as appropriate.
• Must be able to hear staff on the phone and those who are served in-person, and speak clearly in order to communicate information to clients and staff.
• Must have vision with or without lenses that is adequate to read memos, a computer screen, personnel forms and clinical and administrative documents.
• Must have high manual dexterity.
• Must be able to reach above the shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouching, reaching, kneeling, twisting/turning, fingering and feeling.
Work Environment
• Exposure to biohazards, including infectious material and waste and any other conditions common in a health care environment.
• Subject to unpleasant odors.
• The noise level is usually quiet to moderate, but may at times be noisy and crowded.
Education/Experience Requirements
Minimum Qualifications
• Reliable transportation valid CA Driver's License, acceptable driving record, and vehicle insurance.
• Must be able to work effectively in a team environment.
• Only act within the scope of his or her authority to practice.
• Ability to communicate skillfully, handle multiple priorities, maintain a warm and friendly demeanor, be flexible, innovative, focus on results and travel regularly.
• Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
• Meet a standardized set of competencies established by Central Valley PACE and approved by CMS before working independently.
• Proficiency with Microsoft Suite and/or Google Suite, and scheduling software required.
• Bilingual English / Spanish.
Education/Experience
• High school diploma, or equivalent.
• Current BLS CPR Card certified by American Heart Association.
• Minimum two (2) years caregiver experience.
• Minimum one (1) year experience scheduling home care appointments.