About this role
Head of Technical & Facilities Midlands Arts Centre (MAC) is an exciting arts centre offering free exhibitions, theatre, music, cinema and comedy, alongside creative learning and participation activities. We're recruiting a Head of Technical & Facilities to lead our Technical Resources department.
About the Role You'll be responsible for developing and delivering technical and facilities services across MAC. Working closely with the Deputy CEO & Director of Commercial & Operations, you'll lead the Technical & Facilities team, ensuring high standards of technical delivery, maintenance and compliance. You'll support MAC's artistic programme, commercial activities, capital projects and environmental objectives.
Key Responsibilities Technical Management Lead planning and delivery of technical resources across MAC's artistic programme, commercial hires and eventsCollaborate with Programming teams, artists and hirers to assess technical feasibility and allocate resourcesMaintain high standards of technical operation, production delivery and customer serviceOversee maintenance, statutory testing and lifecycle planning of technical equipment Facilities Management Ensure MAC's buildings, infrastructure and facilities are maintained to a high standard, safe and compliantManage planned and reactive maintenance, servicing and statutory compliance for all building systemsOversee cleaning and waste management services, maintaining high standards across public and staff areasLead operational management of building security, fire safety systems and emergency proceduresWork with Heads of IT and Customer Services on CCTV, access control and physical securitySupport asset replacement planning and long-term estate planning with the Deputy CEOLead planning and delivery of refurbishment, exhibition installation and capital projects Environmental Sustainability Lead operational delivery of MAC's environmental and sustainability objectivesChair the Green Champions Group, supporting the Environmental Action PlanMonitor building performance, energy consumption and identify efficiency improvementsOversee the Building Management System to optimise building performance Team Leadership Lead, develop and support the Technical & Facilities teamRecruit, train and coach staff to meet operational needsPromote a collaborative, customer-focused approach Safety & Compliance Support health and safety, fire safety and venue safety arrangementsMaintain departmental procedures, risk assessments and safe systems of workEnsure staff are trained, competent and supportedSupport compliance with public protection legislation, including Martyn's LawEnsure appropriate maintenance and statutory compliance for all equipment Financial Management Prepare and manage the Technical & Facilities budgetMonitor departmental financial performance and variancesManage maintenance expenditure and service contracts What We're Looking For Essential Relevant qualification in facilities, engineering, technical theatre, building services or management (or equivalent professional experience) with IOSH Managing Safely (or willingness to obtain)Significant experience managing facilities, technical services or building operations in a public-facing venueStrong knowledge of health and safety, building compliance, fire safety, security, emergency planning, CDM regulations and Martyn's LawExperience leading budgets, projects and teams to deliver safe, effective operationsUnderstanding of technical production requirements for performances, exhibitions and eventsExcellent leadership, communication and stakeholder management skillsCollaborative, adaptable, solution-focused with commitment to inclusion, sustainability and continuous improvementFlexibility to support keyholder duties and occasional evening/weekend working Desirable NEBOSH, First Aid at Work or Personal Licence Holder qualificationExperience in arts, cultural, entertainment or visitor venue environmentsExperience supporting major capital projectsKnowledge of physical security systems (CCTV, access control)Understanding of accessibility requirements for cultural venuesKnowledge of sustainable venue operations and Theatre Green Book principlesStrong written communication skills About MAC We are committed to creating an inclusive environment where individuals of all backgrounds, identities and abilities feel valued, respected and empowered. We ensure our recruitment processes are fair and open to all, and our people reflect the communities we serve.
How to Apply Apply via our Hireful application system, answering all questions. We encourage you to complete your application without AI tools — no generative AI can create the personal touch you can bring. Deadline: 11:59pm Sunday 6 September (we may close early if we receive a high volume of applications) Short-listing: By end of day Thursday 10 September Interviews: Monday 14 September
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