About this role
BASIC FUNCTION: Operate a telephone switchboard at District or school-site office; perform receptionist, clerical and mail distribution duties; provide routine information to the public; perform receptionist duties, greeting and directing visitors. KNOWLEDGE OF:
• Operation of telephone switchboard.
• Telephone techniques and etiquette.
• Modern office practices, procedures and equipment.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Basic computer operation.
• Basic math.
• Postage regulations.
• Interpersonal skills using tact, patience and courtesy.
• Record-keeping techniques.
ABILITY TO:
• Operate an assigned switchboard at District or school-site office.
• Perform receptionist, clerical and mail distribution duties.
• Provide information in a clear and understandable manner.
• Work independently with constant interruptions.
• Receive the public tactfully and courteously.
• Operate office equipment including typewriter, calculator, copier and postage machine.
• Type at an acceptable rate of speed.
• Understand and follow oral and written directions.
• Establish and maintain cooperative and effective working relationships with others.
• Maintain records and files.
• Work confidentially with discretion.
• Communicate effectively both orally and in writing.
• Basic math.
EDUCATION AND EXPERIENCE: Any combination equivalent to: high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law and one year of general clerical experience, including typing, public contact and the operation of a phone switchboard. Henderson County Schools is an equal opportunity employer. OTHER REQUIREMENT: Physical, TB Skin test, drug screen and criminal background check are required. This position is a paygrade 21, 8 hours per day, 181 days per year.