About this role
TITLE: DISPATCHER QUALIFICATIONS:
• Any combination equivalent to; high school diploma, G.E.D. Certificate or demonstrated progress toward obtaining a G.E.D. as required by Kentucky law and one year radio dispatching experience. Valid KY Commercial Class B driver's license: including passenger endorsement is a plus but not mandatory.
• Valid Driver's License
• Pass a drivers records check
• 1 year experience in operation of a motor vehicle
REPORTS TO: Director of Transportation JOB GOALS: Perform dispatching and clerical support duties REPRESENTATIVE DUTIES:
• Operate two-way radio base stations; operate paging system as required; record radio communications as required.
• Communicate with department employees, dispatching to needed locations to respond to routine requests for emergency situations.
• Monitor special equipment as assigned and maintain appropriate records.
• Maintain or assist in maintaining assigned files and records; receive and process information according to established guidelines and procedures.
• Communicate with outside organizations, businesses, government organizations, local police, and others appropriate; communicate with Board members as necessary.
• Communicate with parents, supervisors, school administrators, and department employees; receive requests, questions, concerns, and suggestions and provide routine information and assistance or route to appropriate personnel.
• Maintain current knowledge of routes and locations to assure timely services and accurate information.
• Perform a variety of clerical support duties as assigned; type correspondence, memos, and other items; compile data from clearly defined sources and prepare reports; answer telephone, route calls, or messages; prepare and process requisitions; distribute mail.
• Operate standard office machines.
• Perform related duties as assigned.
KNOWLEDGE AND ABILITIES: KNOWLEDGE OF:
• Modern office practices, procedures, and equipment.
• Basic record keeping techniques.
• Interpersonal skills using tact, patience, and courtesy.
• Health and safety regulations.
• Operation of a two-way radio and standard office machines.
• Telephone techniques and etiquette.
• Valid KY Commercial Class B drivers license
ABILITY TO:
• Perform dispatching and clerical support duties for assigned department.
• Speak clearly and distinctly.
• Learn and apply applicable department rules, regulations, policies, and procedures.
• Understand and follow oral and written directions.
• Communicate effectively both orally and in writing.
• Type at an acceptable rate of speed.
• Work cooperatively with others.
• Maintain routine records.
• Analyze situations accurately and adopt an effective course of action.
• Operate standard office equipment.
TERMS OF EMPLOYMENT:
• Classified Hourly Salary Schedule
• 8 hours/day
• Dispatcher I - 240 days
Board Approved: 6/16/2025