About this role
Job summary
Are you an inspirational leader ready to drive excellence in Urgent and Emergency Care?
We have an exceptional opportunity to join the ESNEFT Medicine & Community North East Essex (MACNEE) Division as the General Manager for the Urgent & Emergency Care Clinical Delivery Group (CDG) based at Colchester Hospital.
In this pivotal senior leadership role, you will oversee a comprehensive portfolio including the Colchester Emergency Department (ED), Urgent Treatment Centres (Colchester & Clacton), Harwich Minor Injuries Unit (MIU), Same Day Emergency Care (SDEC), Emergency Assessment Unit (EAU), Acute Frailty services (including the Frailty Assessment Unit), OPAT, and IRAS teams
At ESNEFT we are committed to being a national leader in "front door" care. We have made significant investments in our infrastructure and most importantly, our people. We are looking for a proactive leader with a "can-do" attitude to inspire our teams and drive the delivery of national performance standards, ensuring our Emergency Department remains dedicated to life and limb emergencies while optimising all alternative pathways.
Key Highlights
Lead a large complex CDG with significant investment and a brand-new Urgent Treatment Centre in Clacton-on-Sea, 24/7 SDEC and an expanding Frailty offer (including a Frailty Assessment Unit). Drive the UEC Improvement Plan to enhance 4-hour, 12-hour, and HO45 performance metrics. Be at the forefront of system-wide initiatives to improve patient flow and outcomes
Main duties of the job
Operational Leadership: Ensure the delivery of high-quality, safe, and effective U&EC services, consistently achieving national performance standards (4hr, 12hr, HO45). Performance Management: Lead the development, implementation, and review of robust performance management systems to drive continuous improvement across the CDG. Strategic Collaboration: Work closely with Site Directors, Divisional Directors, Associate Directors, and Clinical Leads to develop and implement service delivery and improvement plans. Financial Oversight: Establish and maintain rigorous financial controls, ensuring the CDG operates within budget and delivers value for money. Workforce Management: Provide strong leadership to a large multi-disciplinary team, fostering a positive culture where staff feel valued, supported, and empowered to excel. System Working: Foster exceptional working relationships internally across divisions and externally with system partners to ensure seamless patient flow and effective utilisation of all pathways.
About us
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Job description Job responsibilities
On-Call Requirement: You will be required to participate in the Silver Site on-call rota.
For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification
Experience Essential
Proven experience of working in a management/leadership role Experience of managing, leading and motivating a team Leading service changes to improve performance Leading projects Responsible for a budget and budget setting Business case development and annual planning, longer term planning
Qualifications Essential
Educated to masters level or equivalent experience Management/leadership qualification or equivalent experience at post graduate level Evidence of continued professional development Further relevant training
Desirable
Project Management Qualification
Knowledge Essential
In depth understanding of change management Able to use IT systems including Microsoft Office Good understanding of the current NHS agenda and healthcare policy Knowledge of service improvements/transformation and project management Risk management and governance
Desirable
NHS IT systems
Skills Essential
Good analytical and problem solving skills - ability to analyse highly complex data/information and make judgements/draw conclusions - including ability to respond to unexpected demands Ability to use developed expert knowledge of services to create innovative solutions for service improvement. Strong communication skills both written and verbal - able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders Ability to produce clear and concise formal committee reports and business cases Ability to embrace, lead and drive change Able to work flexibly to meet the demands of the role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East Suffolk and North Essex NHS Foundation Trust
Address Colchester Hospital
Turner Road
Colchester
CO4 5JL
United Kingdom
Employer's website https://www.esneft.nhs.uk/ (Opens in a new tab)