About this role
Job summary ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
Main duties of the job This position as an Admin Assistant in a Barchester care home involves a wide range of responsibilities aimed at providing quality care and support to residents. The role requires answering phones, managing files, supporting managers, and welcoming visitors. A significant aspect of the job is engaging with residents and showing prospective clients and their families around the care home. Success in this role relies on multi-tasking ability, computer proficiency, and a confident telephone manner, complemented by a genuine interest in residents and their families. The position offers opportunities for skill development through specifically designed courses.
About us Barchester Healthcare is a prominent healthcare provider known for delivering high-quality care services across the UK. With a focus on resident-centred care, Barchester operates numerous care homes and hospitals that cater to a variety of needs, including elderly care and specialised nursing. The organisation is committed to creating positive, vibrant environments for both residents and employees. It prides itself on its dedicated staff and provides numerous opportunities for professional development and training. Barchester aims to deliver the kind of care they'd expect for their own loved ones.
Job description Job responsibilities
ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
Workplace Pension scheme, with Employer contributions from 3%
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
Relevant administrative skills, good computer proficiency, a confident telephone manner, and being a people person are essential for this role.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Poynton
SK10 4NT
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)