About this role
Job summary
Maidenhead Primary Care Network, is a group of 9 GP Practices working together with a range of local providers to offer more personalised and coordinated health and social care to the 80000 patient population of Maidenhead in Berkshire.
We are looking to recruit to the post of Health and Well-being Coach, to work within our Primary Care Network multidisciplinary healthcare team.
Main duties of the job
Health & wellbeing coaches help their clients to assess their lifestyles and wellbeing, set goals for improving their health, agree action-plans, and provide practical support. Clients accessing this service will be adults and the role will offer a one-to-one short term intervention; as well as developing groups to support and sustain change. You will work closely with GPs and practice teams, making sure that appropriate support is made available to people; supporting them to understand and manage their condition and ensuring their changing needs are addressed. They will enable people to access the services and support they require to meet their health and wellbeing needs, helping to improve peoples quality of life.
You will work alongside social prescribing link workers and care coordiantors to provide an all-encompassing approach to personalised care and enable people navigate through the health and care system.
The post holder will work with a diverse range of people from different cultural and social backgrounds. The ability to work confidently and effectively in a varied, and sometimes challenging environment is essential.
The successful candidate will have excellent interpersonal and communication skills, and be organised, patient and empathetic. They will have experience of working in health, social care or other support roles including direct contact with people, families or carers
About us
Maidenhead Primary Care Network has been successfully delivering at scale Care to the population of Maidenhead for 5 years. We have a large team of both clinical and none clinical staff.
While each Health and Well-being Coach will become embedded in up to 3 Practices, they frequently enjoy a mutually supportive joint approach to work with other members of the 20 strong PCN Health and Wellbeing Team know as the PAC Team. The Team benefit from both practice and PCN supervision and training.
We hope you will decide to join us
Job description Job responsibilities
Health and Wellbeing Coaches support people to take pro-active steps to improve the way they manage their physical and mental health conditions, based on what matters to them. They support people to develop their knowledge, skills, confidence in managing their health and care, to improve their health outcomes and quality of life and support them making changes in health related behaviours. Health coaches do this by coaching and motivating people through multiple sessions to identify their needs and to set goals for themselves, and through providing access to interventions such as self-management education and peer support.
Health and Wellbeing Coaches manage and prioritise a caseload, according to the needs, priorities and support required by individuals in the caseload. They identify when a persons needs are beyond the scope of the health and wellbeing coach role and refer them back to other health professionals or organisations. Health and Wellbeing Coaches may work with people by phone, by video conference, or face- to-face.
The successful candidate will be kind, reflective and self-aware and will enjoy working with a wide range of people. They will have good communication and negotiation skills and a firm belief that people have untapped resources within them, that can be unleashed by providing high quality, non-judgemental support. They will be proactive with a flexible attitude, keen to work as part of a team and committed to developing themselves in this skilled role and supporting colleagues to do the same.
They work closely with GPs and practice teams to manage a caseload of patients, acting as a central point of contact to ensure appropriate support is made available to them and their carers; supporting them to understand and manage their condition and ensuring their changing needs are addressed.
This is achieved by bringing together all the information about a persons identified care and support needs and exploring options to meet these within a single personalised care and support plan, based on what matters to the person.
Health and Well-being Coaches review patients needs and help them access the services and support they require to understand and manage their own health and wellbeing, referring to social prescribing link workers, health and wellbeing coaches, and other professionals where appropriate.
The successful candidate will be based in a local cluster of General Practices as part of the Primary Care Network (PCN). They will be caring, dedicated, reliable and person-focussed and enjoy working with a wide range of people. They will have good written and verbal communication skills and strong organisational and time management skills. They will be highly motivated and proactive with a flexible attitude, keen to work and learn as part of a team and committed to providing people, their families and carers with high quality support.
This role is intended to become an integral part of the PCNs multidisciplinary team, working alongside social prescribing link workers and health and wellbeing coaches to provide an all-encompassing approach to personalised care and promoting and embedding the personalised care approach across the PCN.
There may be a need to work remotely depending on the requirements of the role. Please note that the role of a Health and Well-being Coach is not a clinical role.
Person Specification
Experience Essential
Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity) Experience of supporting people, their families and carers in a related role Strong organisational and written skills, including planning, prioritising, time management and record keeping. Completion of the accredited 4-day Health & Wellbeing Coach training programme is an essential requirement of this role. This role is not eligible for Skilled Worker visa sponsorship. Applicants must have an existing right to work in the UK.
Desirable
Knowledge of Safeguarding Children and Vulnerable Adults policies and processes
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Maidenhead Primary Care Network
Address St. Marks Hospital
112 St. Marks Road
Maidenhead
Berkshire
SL6 6DU
United Kingdom
Employer's website https://www.maidenheadpcn.nhs.uk/ (Opens in a new tab)