About this role
Job SummaryYou will serve as a HR ASSISTANT(MIL/OA) in the MANPOWER & PERSONNEL DEPARTMENT of RECRUIT TRAINING REGIMENT. Before applying, you're encouraged to learn more about federal human resources careers by visiting the HR Career Compass at: www.OPM.gov/HRCareerCompass. This is a RE-ADVERTISEMENT of Announcement Number: ST-13003899-26-LW. Applicants that have previously applied NEED to re-apply to this announcement.
QualificationsYour resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Utilizing automated personnel or records management systems to process transactions, maintaining records and documentation, providing customer service in a professional office environment, and coordinating daily administrative activities. Human Resources Assistance Series 0203 Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Major DutiesYou will operate RAPIDS utilizing the highest level software to update primary data within DEERS database.You will answer telephone, giving correct information and authoritative interpretation of rules concerning ID card eligibility, procedures for obtaining ID cards and DEERS enrollment.You will interview personnel to ascertain proof of eligibility for federal government identification card and to update personal data in the DEERS.You will research, interpret, and implement current directives, regulations, and policies pertaining to ID cards, DEERS/RAPIDS information, benefit eligibility for dependents and privileges.You will make independent determinations, resolve problems, and serve as final clerical reviewer prior to supervisor's signature on transactions related to ID cards and eligibility requirements.You will set up and maintain files of correspondence, circulars, regulations bulletins, and order select file material for destruction or transfer to records depositories.