About this role
What You Can Expect:
Main Duties
• Liaising with customers on a daily basis. • Processing customer request and booking shipments in line with customer request • Raising accurate shipment files in Rhenus’ in house forwarding system (ROCS) and all associated documents. • Ensure all costs & sales are entered for each shipment and highlighting any loss making files to the Team Leader • Receiving quotation enquiries for both Air import and export shipments • Answering Overseas office e-mails. • Dealing directly with the Airlines to obtain rates and make bookings • Following up on customer quotations for feedback. • Growing the airfreight business, contacting potential customers, engaging with customers on a regular basis • Liaising with suppliers / carriers in the booking of shipments • General office duties including filing of documentation and shipment files
What You Bring:
Key Competencies
• Excellent attention to detail • Excellent communication skills • Good team player • Ability to work to strict deadlines • Ability to work under pressure and on own initiative • Good organisational skills • Flexible and adaptable
Skills & Experience
• Experienced in the handling of import / export multi modal shipments • Must be able to complete / understanding of Airfreight processes • Experience of DG by Air preferred, but not essential. • Proficient in use of Microsoft Office Package