About this role
Industry/Sector Not Applicable Specialism IFS - Operations Management Level Senior Manager Job Description & Summary The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a Senior Manager in Legal Operations, you will focus on managing and optimizing the operational aspects of a legal team within our Internal Firm Services practice. Your work will involve streamlining processes, implementing technology solutions, and developing strategies to increase efficiency and reduce costs. You will collaborate with cross-functional teams, oversee vendor relationships, and provide data-driven insights to support decision-making and improve overall legal department performance.
As a Senior Manager, you will leverage your skills and network to deliver quality results. You will motivate and coach others, coming together to solve complex problems. With increased autonomy, you will apply sound judgment, recognizing when to take action and when to escalate. Your ability to develop and sustain high-performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
In this role at PwC Acceleration Center India, you will craft and convey clear, impactful messages that tell a holistic story. You will apply systems thinking to identify underlying problems and opportunities, validate outcomes with stakeholders, and act on feedback. Your role will involve directing the team through complexity, demonstrating composure through ambiguous and challenging situations.
Responsibilities
- Leading the optimization of legal operations processes to enhance efficiency and reduce costs - Engaging effectively with a broad range of internal and external stakeholders, including business teams, firm leadership, project managers, clients, procurement professionals, and legal counsel. - Implementing technology solutions to streamline legal team workflows and improve performance - Possessing a strong foundational understanding of commercial contracting, including experience with key contracting provisions, such as limitations of liability, indemnification and representations and warranties. - Collaborating with cross-functional teams to provide strategic guidance and support across various industries - Overseeing vendor relationships and managing contracts to validate compliance and minimize legal risks - Providing data-driven insights to support decision-making and improve overall legal department performance - Directing teams through complex situations, demonstrating composure and strategic problem-solving - Managing and pivoting among multiple projects, such as developing internal playbooks, templates, and other guidance tools. - Initiating open and honest coaching conversations to develop high-performing, diverse, and inclusive teams - Applying systems thinking to identify underlying problems and opportunities within legal operations - Crafting and conveying clear, impactful messages that tell a holistic story to stakeholders - Validating outcomes with clients and acting on feedback to drive continuous improvement
What You Must Have
- At least a LLB or LLM - At least 12 years of experience - Oral and written proficiency in English required
What Sets You Apart
- Utilizing Onit Legal Software and Solutions - Demonstrating proficiency in Legal Technology - Excelling in Data Analytics for strategic decision-making - Applying advanced Project Management skills in complex environments - Embracing Change and fostering a culture of innovation - Building and nurturing diverse, inclusive teams - Leading Process Improvement initiatives with a focus on efficiency
Travel Requirements Not Specified Job Posting End Date August 31, 2026