About this role
Inspire health. Serve with compassion. Be the difference.
Job Summary Provides clerical and administrative support to assigned area. Provides direct customer service for the department.
Essential Functions
• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
• Initiates patient record. Files all incoming documentation. Responds promptly to requests for medical records.
• Greets all patients and visitors. Assists with patient registration. Ensures all forms are completed by patient.
• Maintains and updates the schedule for the area assigned. Schedules patient appointments. Completes the pre-authorization and/or pre-certification process prior to procedural appointments.
• Answers all incoming calls. Directs callers to the appropriate person. Relays messages timely.
• Enters, validates and reconciles charges daily for assigned area.
• Orders, stocks and distributes supplies for assigned area.
• Performs other duties as assigned.
Supervisory/Management Responsibilities
• This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
• Education - High School diploma or equivalent
• Experience - Two (2) years in a clerical role. Healthcare setting experience preferred.
In Lieu Of
• NA
Required Certifications, Registrations, Licenses
• NA
Knowledge, Skills or Abilities
• Familiarity with basic medical terminology preferred
• Medical records experience preferred
• Knowledge of insurance guidelines (including Medicare) preferred
• Familiarity with coding (ICD-9 & CPT) preferred
Work Shift Day (United States of America)
Location Richland
Facility 1510 Richland Hospital
Department 15106570 Heart Failure Clinic
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.