About this role
Job Requirement:
• Bachelor’s degree (Mandatory) • ·Minimum 2+ years of experience in operations, property management support, lease administration, customer service or a similar business process environment • Experience in handling process-driven tasks, data accuracy, stakeholder communication and working with standard operating procedures is preferred. • Strong knowledge and Experience in the Real Estate industry is a distinct advantage. • Proven experience interacting with US‑based stakeholders or clients adhering to US business practices.
Roles & Responsibilities
• Process Renewal Adjustments and Renewal Special Adjustments accurately and within defined timelines. • Review and acknowledge Notice to Vacate requests as per established procedures. • Generate and validate Large Balance Notices to ensure accuracy and compliance. • Maintain data accuracy and update relevant systems and records. • Adhere to standard operating procedures (SOPs), quality standards and (SLAs). • Collaborate with internal teams to resolve process-related queries and exceptions. • Ensure timely completion of assigned tasks while meeting productivity and quality targets. • Identify process improvement opportunities and support operational efficiency initiatives.