About this role
Overview: Processes and balances incoming and outgoing Automated Clearinghouse (ACH) files. Processes ACH disputes and government reclamations in a timely and accurate manner.
Primary Responsibilities:
• Process ACH windows for customers including origination file preparation, manual kick to system for processing, balance, and evaluation of suspends and unmatched files in a timely and accurate manner. • Process guidance and gather applicable approvals within 5 day guidance overlines for unresolved online transactions, deletions, reversals, and corporate reclaims in a timely and accurate manner. • Verify Electronic Data Interchange (EDI) for changes, additions, or deletions in Paperless Entry Processing (PEP). • Process and respond to government reclamations within required timeframe. • Complete Automatic Transfer Generator (ATG) verification and set-up. • Research and process late returns and Power of Attorney (POA) documents. • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management. • Promote an environment that supports belonging and reflects the M&T Bank brand. • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. • Complete other related duties as assigned.
Scope of Responsibilities: Develop and demonstrate working knowledge of ACH request processing across one business line, including retail or commercial.
Supervisory/Managerial Responsibilities: No supervisory responsibilities.
Education and Experience Required:
• Associate’s degree, or in lieu of a degree, a minimum of 2 years’ general work experience • Proven verbal and written communication skills
Education and Experience Preferred:
• Familiarity with the use of Personal Computers including word processing, spreadsheet, presentations and industry-specific software. Physical Requirements:
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.68 - $31.14 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Location Amherst, New York, United States of America