About this role
As an Touchpoint Consent Manager you will build and evolve a reliable, transparent ecosystem for collecting and managing customer consent across all touchpoints. You will ensure full compliance with data protection regulations while enabling the growth of a high-quality, targetable customer base. By creating this foundation, you will empower a customer-centric, data-driven marketing approach and help deliver a consistent and trustworthy brand experience.
Key responsibilities:
• Responsibility for the international rollout and continuous development of our Consent Management Platform and touchpoint consent integrations, aiming to deliver seamless, compliant, and delightful customer experiences • Coordinate requirements with stakeholders and translate business needs into clear technical concepts for implementation • Manage touchpoint integrations across customer journeys in close collaboration with Miele regions and stakeholders. • Lead consent and account data-related projects, ensuring alignment with business objectives and driving innovation in data management practices • Consult with Legal, Data Governance, IT, and other relevant teams to ensure compliance with data protection regulations and operational processes. • Act as the primary contact for customer related data protection topics.
Skills needed for this role:
• Completed Studies in Business Administration, Project Management, Engineering, IT or another suitable subject • 3-5 years' experience working in the field of project management • Data-driven mindset, sharp analytical with project management experience • Strong presenter that loves to communicate with various stakeholders in dynamic environments. Outcome and self driven. • Experience and comfortable working in multicultural and international environments and fluent in English (written and spoken)