About this role
Description des tâches: Director of Operations Uplift360 Location: House of BioHealth, Esch-sur-Alzette, L-4354 Job Title: Director of Operations – Governance, Systems & Scaling Job Type: Full time, permanent Salary: €95,000 per annum About the Role This is a pivotal leadership role responsible for designing, building and leading Uplift360's operational backbone. As Operations Director, you will oversee the company's operational infrastructure, business services, corporate operations, governance and support functions across Luxembourg and the United Kingdom, ensuring the organisation operates efficiently, compliantly and at scale. Working directly with the Co-Founders, CTO and Senior Leadership Team, you will establish the operational systems, governance frameworks and management disciplines required to support accelerated growth, investor readiness, customer delivery and industrial expansion. A key objective of the role is to help Uplift360 scale intelligently through the adoption of automation, AI-enabled workflows and modern digital operating systems. You will be expected to identify opportunities to increase organisational productivity, strengthen decision-making and reduce operational overhead through the effective application of technology. Success in the role will be measured not only by organisational growth, but by your ability to build a scalable operating model that combines exceptional people, robust processes and intelligent technology - enabling growth without a proportional increase in administrative complexity or headcount. The role has management responsibility for the HR function and broader business services team. However, this is not an HR leadership position. The Operations Director will ensure that the HR function is appropriately resourced, managed and aligned to business priorities, but will not personally deliver HR services or own the company's people strategy. Responsibility for HR strategy, workforce planning, organisational design, reward strategy and board-level people governance remains with the founders and designated HR leadership. This role combines strategic leadership with operational execution and is ideally suited to an experienced operational leader who has successfully scaled organisations in high-growth, venture-backed or industrial environments. About Uplift360 Uplift360 is an Advanced Materials Company securing sovereign supply for Europe's defence, security and vital industries. We secure and produce critical advanced materials, including carbon fibre and aramids, for European defence and industry by sourcing, recovering and regenerating high-value materials into secure industrial supply chains. As geopolitical instability, supply chain fragility and industrial competition intensify, access to advanced materials is becoming a defining strategic advantage. Uplift360 is building the infrastructure and technology required to secure it. As a Director of Operations, your key accountabilities will include: Business Operations and Operational Excellence: Lead the development and continuous improvement of Uplift360's operating model, ensuring efficiency, accountability and scalability across Luxembourg and UK operations. Corporate Services, Risk and Compliance • Provide leadership across corporate infrastructure, governance, risk management and business support functions. • Establish and maintain operational governance, reporting and performance frameworks. • Develop scalable processes, controls and workflows across the business. • Lead operational planning and resource coordination across Luxembourg and UK operations. • Oversee procurement, supplier management and operational service providers. • Drive continual operational improvement initiatives. • Develop KPIs, dashboards and management reporting. • Facilitate leadership operating rhythms, action tracking and accountability. • Ensure operational processes scale effectively as the company grows. Digital Transformation and AI-Enabled Scaling • Lead the development of a modern, technology-enabled operating model capable of supporting rapid growth, stronger decision-making and industrial scaling without adding unnecessary administrative burden. • Develop and implement a roadmap for operational scalability through automation, AI and process optimisation. • Identify and automate repetitive administrative, reporting and coordination activities. • Deploy practical digital tools for workflow management, document control, action tracking, meeting cadence and cross-functional collaboration. • Champion data-driven decision-making through dashboards, management reporting and operational analytics. • Partner with functional leaders to simplify workflows, reduce hand-offs and remove avoidable inefficiencies. • Ensure AI and technology solutions are deployed responsibly, securely and in line with company governance requirements. Strategic Projects and Company Execution • Act as a key operational partner to the founders in delivering strategic, cross-functional and growth-critical initiatives. • Lead company-wide projects that improve organisational capability and effectiveness. • Coordinate strategic planning activities, leadership initiatives and cross-functional execution priorities. • Support customer, investor, partner and government stakeholder engagement where operational coordination is required. • Ensure operational readiness for audits, funding reviews, due diligence exercises and growth milestones. • Drive execution of business priorities through structured programme management, action tracking and escalation discipline. Essential Knowledge, Skills and Personal Qualities: • 10+ years' experience in Operations Leadership, Business Operations, General Management, Chief of Staff or related leadership roles. • Experience within high-growth, venture-backed, technology, manufacturing, industrial or deep-tech environments. • Proven track record of building scalable operational frameworks and business systems. • Experience leading cross-functional business services and operational support functions. • Practical experience implementing automation, AI-enabled workflows, digital collaboration tools, dashboards or process improvements that materially improve organisational productivity. • Strong understanding of governance, risk management and operational compliance. • Demonstrated success partnering with founders and executive teams. • Strong commercial, organisational and stakeholder management capability. • Fluent English with the right to work in Luxembourg/EU. Desirable Knowledge, Skills and Personal Qualities: • Experience operating across Luxembourg and UK environments. • Manufacturing, advanced materials, engineering, chemicals, defence or industrial sector experience. • Experience supporting grant-funded programmes. • Familiarity with ISO, operational governance or regulated environments. • Experience overseeing operational finance functions. • French and/or German language capability. Why Join Uplift360? We are a family friendly company that believes in the importance of supporting our employees to find and maintain an excellent work life balance. Your physical, mental and financial wellbeing matters to us. We offer: Comprehensive holiday package: • Generous holiday allowance, with a policy that encourages taking time off to recharge. • 26 days leave (full year, FTE) plus Luxembourg Public Holidays. Flexible working: • Core business hours are 0900-1700 Monday-Friday. Working hours must adhere to the open hours of the facility. This role will be based at our Lux HQ (Esch-sur-Alzette, L-4354). • We're happy to discuss flexible working options to support work-life balance at interview stage. Equal Opportunity Statement We are an equal opportunities employer and we welcome applications from all suitably qualified persons. Reasonable Adjustme [...]