About this role
Would you like to join an international organisation in Brussels and gain valuable experience in the banking sector? We are looking for a Customer Account Relations & Support Assistant to join a dynamic team as part of a maternity leave replacement. You will work in a structured environment within a team of 4 people, contributing to the smooth management of customer accounts and administrative processes. Main Responsibilities Manage the opening and closing of current accounts based on client requests Analyse official documents related to company structures (articles of association, mandates, etc.) Handle KYC (Know Your Customer) and AML (Anti-Money Laundering) procedures Update and maintain client files (legal documents, company data, authorised signatories) Monitor and verify client profiles within internal systems Prepare and submit regulatory reports (BNB, FSMA, etc.) Manage official communication with clients Provide daily customer support Coordinate with various internal departments (IT, Compliance, etc.) Minimum Bachelor’s degree in Law or Business Administration Excellent command of English and Italian, with a good level of French (intermediate level acceptable) Junior profile welcome (recent graduates encouraged to apply) Mature, rigorous, and conscientious Strong communication skills Calm, well-balanced, and professional attitude Strong academic background and language skills are key selection criteria