About this role
For one of our clients in the insurance sector, we are looking for an experienced Business Analyst to join a team focused on the transformation of Front-Office solutions used by brokers and partners. In this role, you will bridge business needs and IT solutions, helping to shape high-quality digital experiences within the non-life insurance domain. Your responsibilities Gather, analyze and document business requirements Translate business needs into functional and non-functional requirements Facilitate workshops with stakeholders and subject matter experts Model business processes and create clear, structured documentation Collaborate closely with business representatives, UX teams, developers and offshore teams Ensure alignment between business objectives and delivered solutions Contribute to the successful delivery of projects within scope, budget and timeline Work within an Agile environment and participate in related ceremonies Nice to have Experience with broker portals or Front-Office applications Knowledge of underwriting and/or claims processes Experience with BPMN, UML and use case modelling Strong interest in user experience (UX) and customer journeys Minimum 3 years of experience as a Business Analyst or Functional Analyst within the insurance industry Strong knowledge of non-life insurance products and processes Proven experience in requirements gathering, analysis and functional documentation Experience working in Agile teams Strong analytical and problem-solving skills Customer-focused and comfortable engaging with multiple stakeholders Fluent in Dutch and proficient in English