About this role
Our client is a well-established and specialized company operating in the field of machinery and railway equipment. They are known for their dynamic SME environment and strong team collaboration. Jobomschrijving The Internal Sales Representative plays a key role in supporting the sales team by managing quotations, processing orders, and ensuring smooth communication between customers, suppliers, and internal departments. Key Responsibilities Receive and handle price requests via email, phone, and other channels Request quotations from suppliers and negotiate pricing and conditions with the Sales Director Prepare and send customer quotations Enter offers and orders into the ERP system (knowledge of Navision or Business Central is a strong asset) Follow up on ongoing quotations in collaboration with the sales team Monitor and manage ongoing orders (delivery timelines, framework agreements) Handle customer complaints and provide appropriate solutions Send payment reminders when required Collaborate closely with the administrative team Support the preparation of trade shows and exhibitions Assist in preparing orders and coordinating shipments Ensure electronic registration of warehouse entries and exits Participate in inventory counts when needed Provide occasional support in the warehouse (receiving and shipping goods) Profile Bachelor's degree or equivalent experience Previous experience in a back-office or order processing role Strong knowledge of Microsoft Office Trilingual: Dutch / French and English or German Detail-oriented, stress-resistant, and versatile Reliable, consistent, and commercially minded Nice to have: Knowledge of ISO 9001 and/or VCA standards