About this role
_*JOIN OUR TEAM!*_
_*We are looking for an energetic, creative and result-driven Marketing Manager to lead the marketing efforts for one of the premier golf operators. This is an exciting opportunity for a Professional who is passionate about branding, digital marketing, customer engagement and creating memorable experiences that drive rounds, membership, events and revenue. If you want to be part of a team of creative and collaborative group of people, apply today!*_
*Job Summary:*
*Marketing Strategy & Execution*
* Develop and execute marketing strategies, including brand management, content creation, email campaigns, social media, and loyalty programs. * Design & manage website content and updates in collaboration with designers. * Coordinate internal and external advertising (digital and print). * Oversee photography/video assets for marketing needs. * Design, promote, and manage the loyalty program.
*Systems, Workflows & Automation*
* Manage marketing systems, workflows, and automation, including chatbots, sign-up flows, reporting, and integrations between tools. * Track operational data, KPIs, and customer trends to inform process improvements. * Support onboarding/offboarding and access management processes across systems.
*Customer Experience & Engagement*
* Handle customer inquiries, complaints, and feedback across channels, providing guidance, support, and solutions. * Analyze customer and operational data to improve campaigns, products, and experience (e.g., website engagement, form submissions, online sales).
*Projects & Cross-Functional Collaboration*
* Lead high-visibility projects involving multiple teams, such as implementing new software solutions and coordinating campaigns or operational initiatives. * Collaborate with Operations, IT, HR, and other teams to implement projects, improve systems, and enhance customer experience.
*Working Conditions*
* Combination of office-based and on-site work * Occasional evening and weekend work during peak season or special initiatives
*Skills & Experience*
* Proven experience in marketing operations, digital platforms, or systems-based roles * Strong understanding of marketing technologies, SaaS platforms, and digital workflows * Experience managing websites, email marketing, databases, and third-party tools * Strong organizational skills with attention to detail and process improvement * Ability to work cross-functionally with Operations, HR, IT, and external vendors * Comfortable taking ownership in environments without rigid structure
*Preferred Background*
* Experience in hospitality, golf, retail, or multi-location operations * Experience managing multiple systems across departments * Background in marketing, digital media, operations, or related fields
Job Types: Full-time, Permanent
Pay: $65,000.00-$70,000.00 per year
Benefits: * Company events * Dental care * Discounted or free food * Extended health care * On-site parking * Vision care
Education: * Bachelor's Degree (required)
Experience: * marketing: 2 years (required)
Licence/Certification: * driver's license (preferred)
Work Location: In person