About this role
Company Overview My Top Drawer Limited is a vibrant Canadian retailer specializing in lingerie and swimwear, with five stores across southern. We are passionate about ensuring that women feel comfortable and confident in their own skin, offering a wide range of sizes from AA to O cup and size 6- 26 for swimwear, along with shapewear, maternity, and mastectomy products
_. Winner of The Best Lingerie Retailer in Canada award, we are looking for our Perfect Fit to manage and grow our Etobicoke store location_
Overview We are seeking an energetic and dedicated Retail Store Manager to lead our team and elevate the shopping experience. This role is perfect for a motivated leader who thrives in a dynamic retail environment, excels at team management, and is passionate about delivering exceptional customer service. As a Store Manager, you will oversee daily operations, drive sales growth, manage staff, and ensure the store runs smoothly and efficiently. An open mind and a desire to becomre a knowledgable bra-fitter is of utmost importance.
Duties
* Lead and motivate the store team to achieve sales targets and deliver outstanding customer service. * Manage all aspects of store operations including merchandising, scheduling, hiring, training, inventory control , and visual presentation while reporting to the Controller. * Oversee payroll processing, cash handling, and administrative tasks with accuracy. * Implement marketing strategies to attract new customers and retain existing ones. * Monitor sales performance using POS (Point of Sale) systems and analyze sales data for continuous improvement. * Ensure compliance with company policies, health & safety standards, and store procedures. * SKILLS: * Proven experience in retail management or supervisory roles within retail sales environments (2 years experience) Lingerie boutique experience is an asset * Strong leadership skills with the ability to supervise and lead by example * Excellent communication skills with both co-workers and clients * Skilled in merchandising techniques, hiring, training, inventory control * Proficient in POS systems, cash handling, and basic math skills. * Effective time management with the ability to prioritize tasks efficiently. * Knowledge of customer service best practices. * Experience with recruiting, interviewing, training & development initiatives. * Proficient computing and IT trouble-shooting capabilities.
Join us as our Retail Store Manager and be part of a passionate team dedicated to empowering women through beautiful and comfortable fashion! We value energetic leaders who are committed to excellence in customer service while fostering a positive work environment that encourages growth and innovation.
Pay: $20.00-$25.00 per hour
Benefits: * Dental care * Extended health care * Store discount
Education: * Secondary School (required)
Experience: * Retail management: 2 years (preferred)
Work Location: In person