About this role
Education: No degree, certificate or diploma. Work setting: Hospitality industry. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Take, cancel and change room reservations. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Answer telephone and relay telephone calls and messages. Perform light housekeeping and cleaning duties. Provide customer service. Area of specialization: Customs services. Work conditions and physical capabilities: Work under pressure. Personal suitability: Client focus. Excellent oral communication. Flexibility. Screening questions: Do you have experience working in this field?. Experience: 1 to less than 7 months. Other benefits: On-site amenities. Other benefits. Wellness program. Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth.