About this role
Education: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Resolve complaints and claims . Take, cancel and change room reservations. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Answer telephone and relay telephone calls and messages. Provide customer service. Personal suitability: Client focus. Team player. Employment terms options: Evening. Shift. Night. Experience: Experience an asset. Employment terms options: Day. Weekend.