About this role
Education: Secondary (high) school graduation certificate. Work setting: Urban area. Tasks: Greet people and direct them to contacts or service areas. Provide basic information to clients and the public. Obtain and process information required to provide customer service. Operate switchboard or telephone system. Record and relay information. Answer telephone and relay telephone calls and messages. Provide emergency services. Perform data entry. Provide customer service. Employment terms options: Evening. Experience: 1 year to less than 2 years. Employment terms options: Morning. Support for persons with disabilities: Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers mentorship, coaching and/or networking opportunities for youth. Support for Indigenous people: Offers mentorship, coaching and/or networking opportunities for Indigenous workers . Facilitates access to Elders who can offer support and guidance to Indigenous workers . Supports for visible minorities: Offers mentorship programs that pair members of visible minorities with experienced employees.