About this role
Job summary
Saltdean & Rottingdean Medical Practice is looking for an experienced Phlebotomist to join our friendly and supportive team.
This is a permanent, part-time role working 25 hours per week, from 8.00am to 1.00pm, Monday to Friday.
You will provide a safe, efficient and patient-centred phlebotomy service at Saltdean Medical Centre. We are looking for someone who is calm, organised and confident in venepuncture, with strong communication skills and a caring approach.
Main duties of the job
You will take blood samples following authorised clinical requests and agreed practice protocols.
You will confirm patient identity, obtain consent, explain the procedure and reassure patients who are anxious, needle-phobic or at risk of fainting.
You will label, store and prepare specimens for collection by the daily pathology courier, record procedures accurately on SystmOne and escalate concerns to a registered clinician.
You will also help maintain treatment room standards, check stock and equipment, follow infection prevention procedures and work closely with the wider clinical and administrative team.
About us
Saltdean & Rottingdean Medical Practice provides primary care services to a diverse local population from Saltdean Medical Centre.
We are a friendly, patient-focused practice with a strong team approach. Our clinical and administrative teams work closely together to provide safe, effective and respectful care.
You will join a supportive working environment where clear communication, reliability and patient safety are valued. The role includes local induction, clinical supervision and access to mandatory and role specific training.
Job description Job responsibilities
Job title
Phlebotomist
Reports to
Lead Practice Nurse for clinical supervision
Line manager
Practice Manager
Accountable to
GP Partners
Location
Saltdean and Rottingdean Medical Practice
Contract type
Permanent part-time
Job purpose
To provide a safe efficient and patient-centred phlebotomy service in accordance with practice policies agreed protocols and the limits of the post-holder training and assessed competence
The post-holder will obtain blood samples following an authorised clinical request maintain accurate records prepare specimens for transport and support the smooth running of the treatment room and wider practice team
Scope of the role
The post-holder will work under the clinical direction of the Lead Practice Nurse or another registered clinician
The post-holder will work within agreed protocols and will not diagnose interpret clinical results undertake independent clinical assessment or make treatment decisions
The patient groups included within the service will be agreed by the Lead Practice Nurse and will reflect the post-holder training competence and local pathology requirements
Phlebotomy and specimen handling
Check the clinical request and confirm that the requested procedure falls within the agreed scope of practice
Confirm the patient identity using the practice identification procedure and obtain valid consent before starting the procedure
Explain the procedure clearly and support patients who are anxious distressed needle-phobic or at risk of fainting
Undertake venepuncture safely using the correct equipment specimen tubes and order of draw
Observe the venepuncture site after the procedure provide appropriate aftercare advice and respond to immediate complications within training and practice protocols
Label specimens accurately at the point of collection and check details against the patient record and request
Store package and prepare specimens for collection or transport in line with pathology and infection prevention requirements
Record the procedure accurately and promptly in SystmOne including relevant observations unsuccessful attempts advice given and any escalation
Report failed samples labelling errors incidents near misses equipment problems and patient concerns promptly
Escalate symptoms unexpected findings deterioration or concerns to a registered clinician without delay
Patient care and communication
Treat patients carers and colleagues with dignity courtesy and respect
Maintain privacy and confidentiality during all patient contact
Adapt communication to meet individual needs including sensory language learning or cognitive needs
Recognise the limits of the role and refer clinical questions to an appropriate registered clinician
Support safe patient flow and liaise with reception administrative and clinical colleagues where appointments or follow-up arrangements need attention
Clinical records and administration
Maintain complete accurate and contemporaneous patient records
Use SystmOne and other authorised practice systems in accordance with information governance requirements
Support the booking recall or rebooking of patients where this forms part of the agreed local process
Communicate relevant non-clinical information to the appropriate team member and ensure urgent matters are escalated
Equipment stock and treatment room standards
Prepare the clinical room and equipment before each session and leave the area clean safe and ready for use
Follow hand hygiene personal protective equipment aseptic technique and infection prevention procedures
Dispose of sharps blood-contaminated materials and clinical waste safely and in the correct waste stream
Check stock levels expiry dates and storage conditions and report or order supplies through the agreed practice process
Report damaged faulty or missing equipment and remove unsafe equipment from use where appropriate
Support routine cleaning checks and environmental standards within the clinical area
Quality safety and governance
Follow practice policies standard operating procedures and local clinical protocols
Report incidents near misses safeguarding concerns and risks through the practice reporting and escalation process
Participate in significant event learning and service reviews where relevant to the role
Maintain professional boundaries and seek support when a request falls outside the post-holder training or competence
Contribute to safe effective and consistent working practices across the practice
Team working and development
Work constructively with GPs nurses healthcare support staff reception and administrative colleagues
Attend relevant meetings briefings and training sessions where required
Complete mandatory training within required timescales
Participate in appraisal supervision and competency review and maintain evidence of training and competence
Support the induction of colleagues into local phlebotomy processes where requested and within competence
Confidentiality and information governance
The post-holder must protect confidential information relating to patients carers staff and the practice
Information must only be accessed used or shared for a legitimate work purpose and in accordance with UK GDPR the Data Protection Act NHS confidentiality requirements and practice policy
Safeguarding
The post-holder must follow the practice safeguarding policies for children and adults complete required training and report concerns promptly through the agreed route
Health safety and infection prevention
The post-holder must take reasonable care of their own health and safety and the health and safety of others
The post-holder must follow infection prevention sharps safety clinical waste lone working emergency and incident reporting procedures
Equality diversity and inclusion
The post-holder must support the rights dignity and individual needs of patients carers and colleagues and follow practice policies and legal duties relating to equality and inclusion
Flexibility and review
This job description describes the main responsibilities of the post
Saltdean and Rottingdean Medical Practice may review this job description following consultation with the post-holder to reflect service needs training competence and changes in practice
Person Specification
Experience Essential
Recent experience of undertaking venepuncture safely Experience of communicating with patients and members of the public Experience of maintaining accurate patient or clinical records
Desirable
Experience working in general practice primary care or another community healthcare setting Experience using SystmOne
Qualifications Essential
Evidence of recognised phlebotomy training Current documented venepuncture competency assessment Willingness to complete mandatory and role-specific training
Desirable
Care Certificate or relevant healthcare support qualification Current basic life support training
Knowledge skills and other requirements Essential
Clear verbal and written communication skills Accurate data entry and strong attention to detail Ability to organise workload manage appointment times and work within agreed protocols Ability to recognise the limits of competence and escalate concerns appropriately Calm respectful and reassuring approach when supporting anxious or distressed patients Ability to work independently within protocols and as part of a multidisciplinary team Knowledge of patient identification consent confidentiality infection prevention sharps safety and specimen handling Available to work from eight am to one pm Monday to Friday
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Saltdean & Rottingdean Medical Practice
Address Grand Ocean, Longridge Avenue
Saltdean
Brighton
East Sussex
BN2 8BU
United Kingdom
Employer's website https://www.saltdeanrottingdeansurgery.nhs.uk/ (Opens in a new tab)