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Medical Receptionist / Care Navigator @ The Alney Practice

GBOnsiteFull-timeJob reference A0226-26-0004
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About this role

Job summary

We are looking for a Medical Receptionist to join our friendly team.

The ideal candidate will be a great team player and have an upbeat attitude with a great sense of humour.

We will be hiring either 2 or 3 candidates and therefore we will consider both part-time and full-time applications.

Previous Reception experience is desirable.

Please note that the current rate of pay is under review and is likely to increase in October.

Main duties of the job

Answering phones / queries Making / cancelling appointments for all clinicians Issuing prescriptions New registrations Giving results Scanning documents to patient notes Liaising between clinicians and patients General administration duties Actioning and monitoring the practice email.

About us

The Alney Practice is based across 2 sites, Cheltenham Road and Highnam. As a practice we strive to offer the best possible healthcare for our patients. We pride ourselves on providing timely and quality care in the wide range of services we offer.

Job description Job responsibilities

For a full list of duties, please refer to the attached Job description.

Answering phones / queries Making / cancelling appointments for all clinicians Issuing prescriptions New registrations Giving results Scanning documents to patient notes Liaising between clinicians and patients General administration duties

Person Specification

Qualifications Essential

No specific qualifications required

Experience Essential

Good communication Skills Experience of handling phone calls

Desirable

Previous experience in a reception/administration role within Gerneral Practice.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name The Alney Practice

Address 16 Cheltenham Road

Gloucester

GL2 0LS

United Kingdom

Employer's website https://thealneypractice.co.uk/ (Opens in a new tab)

Skills

PermanentNHSHealthcare

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