About this role
Job summary
This is a new post within the Emergency Department, combining the role of the Orderly/Support worker and a Porter.
You will ensure a safe environment by maintaining a high standard of cleanliness and tidiness. This includes the checking, maintenance and cleaning of specific equipment in and around the department. To also provide a comprehensive portering service for the Emergency Department, to ensure safe movement of patients, equipment, specimens etc around the Trust sites and ensure equipment is cleaned and monitored for any faults.
You will be expected to work closely in partnership with the huge MDT both internally and externally to the directorate, including SWAST.
Main duties of the job
Ensure effective communication is maintained at department level.
To ensure safe transfers of patients within the department and outside of the department. Prioritising bed moves and x-ray transfers. Providing safe movement of equipment, laundry, notes, specimens etc around the trust sites. Work in a clinical environment maintaining its cleanliness and tidiness Adhering to PPE guidance and ensuring stock of this is maintained for safe working Assisting as required to develop the service and team to ensure high quality care is deliverable and appropriately implemented. Following the Department's and Trust's Policies and Protocols to ensure the safety of the department, including adhering to Health and Safety Legislation Maintain appropriate privacy, dignity and confidentiality with staff, patients and relatives. To prioritise workload in accordance to the needs of the department To report to nurse in charge anything that is an actual or potential risk to patients, staff, visitors or the Trust In accordance with Trust Policy, report any complaints, accidents or incidents to the nurse in charge
About us
Why Work With Us
Onboarding booklets - 1 (pagetiger.com)
High quality care is at the heart of all we do and we take great pride in the professionalism of the team and our work. You be a very important asset to the team supporting staff, patients and visitors.
Please note: Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.
Job description Job responsibilities
Communication and working relationships
Participate in team-based working using effective communication and activities to support and achieve patterns of effective working relationships, both within the Emergency Directorate and other agencies. To maintain a polite approach at all times to patients relatives and carers Be responsive to change to meet the needs of the service. Planning and organisation
Can identify and undertake the needs of the department and act on them accordingly. Can physically help the coordinator manage the flow of patients through the department. Actively communicate with the coordinator to manage and prioritise bed moves, transfers to Radiology Department. Responsibility and accountability
To comply with the uniform policy, maintaining a smart appearance at all times. To ensure personal development and mandatory training is up to date. Policy and Service responsibility
To ensure that Trust and Department Policies are followed according to Health & Safety guidelines. To report to the nurse in charge anything that is an actual or potential risk to patients, staff or the Trust. To demonstrate awareness of the need to assess all aspects of risk, to aid in its management or contribute to the prevention or reduction of that risk. The ability to deal with stressful and traumatic situations in an emergency such as a cardiac arrest, major Haemorrhage but not limited to. To transport patients personal belongings including items of value. To transport prescribed medication including Medical Gas Cylinders. Responsibility for finance, equipment and other resources
To efficiently provide stock and equipment to ensure effective patient care. To assist in ensuring waste is minimal. Responsibility for supervision, leadership and management
To work with the team to help effectively deliver the service that is required. No supervisory responsibility. Information technology and administrative duties
To comply with all required legislation regarding the scanning, storage and documentation of patient records. To be conversant with basic IT such as use of email and e-learning. To take responsibility for own learning with regards to systems updates.
Person Specification
Knowledge and Experience Essential
Able to check and maintain specialised equipment Ability to work under pressure Experience working with public Ability to remain calm and work under pressure in busy hospital environment Work independently and prioritise workload Excellent communication skills
Desirable
working in hospital environment Basic life support Food hygiene
Physical effort Essential
Assist patients from chairs , trolleys and beds Work at a demanding pace Be on your feet for long periods of time, lots of walking around hospital
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Torbay and South Devon NHS Foundation Trust
Address Emergency Department, Torbay Hospital
Lowes Bridge
Torquay
TQ2 7AA
United Kingdom
Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)