About this role
Job summary
Our Healthcare Support Worker will work as part of our nursing team providing personal nursing care and clinical interventions to patients in the inpatient hospital care setting.
They may contribute to the assessment of care needs and the delivery of planned care under delegation and direction of the Registered Nurse. This will include recording and documenting physiological observations and changes to the patient's clinical condition. To practice in accordance of our Trust standards and policies and to work within the boundaries of their role and individual competence.
Main duties of the job
Main duties of the job
Provide direct patient centred care in accordance with patient needs and in line with Trust policies. This may include providing personal care, such as washing and dressing patients, as needed, whilst promoting independence; oral care and supporting with toileting and continence needs Establish and maintain good interpersonal skills. To provide and receive factual and accurate information and to overcome communication barriers using other methods, such as visual prompts, reassurance, empathy, persuasion
Undertake training in order to perform high quality clinical interventions effectively and remain competent to practice these interventions, such as clinical observations, blood glucose monitoring, urinalysis, venepuncture, removal or urinary catheter, insertion and removal of peripheral cannulas, perform ECG, calculation of BMI, all following assessment and completion of clinical competency. This is not an exhaustive list and other clinical interventions may be required dependant on the area of practice
Assess a person's clinical condition, within the individual's scope of competence using tools such as, NEWS2 parameters, pain assessment tool, non-verbal signs of deterioration and know how to urgently escalate concerns appropriately
Work independently or as part of a team to plan your own workload, prioritising the clinical needs of the patients in your care
About us
Working for Torbay & South Devon NHS Trust where we deliver a wide range of emergency, specialist and medical services. We deliver integrated health and social care services, across a variety of settings, including inpatient acute hospital, community hospitals and outpatient clinics.
It has never been a more exciting time to join our Trust, as you will help to shape our services as we continue along our journey.
Please note:
Priority will be given to applicants with recognised 'Priority' or 'At Risk' status, including NHS staff identified across Devon.
Job description Job responsibilities
Attributes
Essential
Desirable
Qualifications and training
NVQ Level 3 in Health & Social Care or equivalent qualification/experience
Care Certificate
English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
Knowledge and experience
Previous experience in a care environment or able to demonstrate a caring nature/ life experience
Understands the need for strict confidentiality
Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health
Specific skills
Basic computer/keyboard skills
Fine motor skills for venepuncture, phlebotomy and other clinical tasks
Good interpersonal and communication skills
Able to prioritise and organise work
Able to work under instruction, under pressure and as part of a team
Record keeping competency in handwritten and electronic records
Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances
Able to manage stress in themselves and others
Able to offer support at times of emotional distress
Willingness to undertake new skills and training
Able to work as a team member or independently
Ability to adapt behaviour to changing and challenging situations
To be flexible, adaptable, reliable and punctual
The post holder must demonstrate a positive commitment to uphold diversity and equality policies approved by the Trust
Healthcare competencies appropriate to area of work
Person Specification
Qualifications and Training Essential
NVQ Level 3 in Health & Social Care or equivalent Qualification/Experience
Desirable
Care certificate English & Mathematics at GSCE grade A-C (9-4) or level 2 functional skills
Knowledge and experience Essential
Previous experience in a care environment or able to demonstrate a caring nature/ life experience Understands the need for strict confidentiality
Desirable
Working knowledge of complex care needs of some individuals/families including Safeguarding Children & Adults, Domestic Abuse and Mental Health
Specific skills Essential
Basic computer/keyboard skills Fine motor skills - for venepuncture, phlebotomy and other clinical tasks Good interpersonal and communication skills Able to prioritise and organise work Record keeping competency in handwritten and electronic records Able to manage stress in themselves and others Willingness to undertake new skills and training To be flexible, adaptable, reliable and punctual Able to demonstrate empathy, sensitivity, and to adapt communication style to circumstances Able to manage stress in themselves and others Able to offer support at times of emotional distress Able to work as a team member or independently Ability to adapt behaviour to changing and challenging situations To be flexible, adaptable, reliable and punctual
Desirable
Healthcare competencies appropriate to area of work
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Torbay and South Devon NHS Foundation Trust
Address Dawlish Community Hospital
Barton Terrace
Dawlish
EX7 9DH
United Kingdom
Employer's website https://www.torbayandsouthdevon.nhs.uk (Opens in a new tab)