About this role
Job summary
We are looking for a Temporary (until 31st October 2026) full-time Vaccination and Immunisation Care Coordinator who can work 08:00am - 4:00pm everyday. The post is part of the Affinity Care Primary Care Network Team, and will provide day to day support in the bookings of appointments for patients linked to the roll out of our vaccinations (vaccs) and immunisation (imms) programmes, including the planned COVID Vaccination programme, the influenza programme, Shingles, baby vaccs and imms, other adult immunisation programmes such as HPV, Pertussis in pregnancy, Meningitis ACWY and any catch-up programmes as introduced from time to time.
Main duties of the job
Handle enquiries from the general public around scheduled vaccination programmes including but not limited seasonal influenza, Covid vaccinations and child immunisations.
Proactively follow up with patients to book in their vaccinations in line with eligibility criteria as defined by the NHS.
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
About us
We are Affinity Care Primary Care Network covering a population of over 64,000 patients over 7 GP practices and 8 sites, all in the Bradford area. Our ethos is to provide patient focused care based on the model of GP-led family orientated general practice tailored to local population needs. Our practices are highly accredited training practices, level 3 research ready sites within an embedded ethos of our learning organisation.
We are a friendly enthusiastic and hard working team with opportunities for career progression and will provide support and development for anyone demonstrating capability, enthusiasm, commitment and strong work ethic.
Benefits include:
5 weeks annual leave (pro rata for part time hours) Birthday Holiday Well-being day NHS pension
Job description Job responsibilities
Understand the eligibility and requirements for all vaccines, immunisations and screening.
Support the development of searches within SystmOne to clearly identify eligible cohorts and provide accurate data relating to the various programmes
Use SystmOne searches to identify patients eligible for the vaccines, immunisations and screening to support workload planning and booking activity
Co-ordinate the booking of appointments for these patients into appropriate clinics within agreed timescales
Co-ordinate the planning and booking of care home and housebound patients in partnership with the Complex Care Team (CCT)
Support the PSM and Nurse Lead to ensure all vaccines are ordered pro-actively to appropriate levels and stock returns submitted using agreed systems
Support the PSM and Nurse Lead to ensure the distribution of vaccines across all sites as relevant to planned activity
Work with the PSMs and Care-Cordinators to provide rotas for both the booking team and vaccination / immunisation / screening teams
Support the administrative and vaccination teams to provide a quality system of work that is effective in its use of team resources
Apply proven approaches to encourage attendance and reduce DNAs
Constantly seek service improvement, mindful of the patient experience and patient safety balanced with efficient use of our resources
Maximise the use of new technology and methods of communication with patients
See things from a patient perspective; identifying ways to improve our systems to enhance the patient experience
Contact eligible patients, provide supporting information as necessary to patients and book appointments as appropriate
Capture such knowledge in a way that it can be shared with other care coordinators and inform other teams within Affinity Care
Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
Escalate all relevant issues and information to their Line Manager, ensuring they are aware of any developments impacting the operational functioning of the service
Support the collation of all activity data and reporting information as required
Person Specification
Qualifications Essential
GCSE English Language, Grade C or above (or equivalent)
Desirable
NVQ Level 3 or equivalent level of knowledge in office procedures and systems or customer service
Experience Essential
Evidence of experience in wide range of administrative systems and software programmes Experience of direct patient or customer communication i.e. face to face or via telephone Competent computer skills Familiarity with the names of vaccines and immunisations
Desirable
Experience of and competency in using the SystmOne clinical system Evidence of ability to support collation and analysis of data Understanding of Data Protection legislation Experience of supporting and developing service improvement
Skills/Qualities/Attributes Essential
Clear communicator with good writing, data entry and telephone skills Ability to work effectively as part of a team along with awareness and consideration of other professionals roles Problem solving skills; Identifies difficulties as challenges and works with others to identify solutions Able to motivate self, work on own initiative and prioritise workload to meet deadlines Persistence and ability to keep going in difficult situations and with complex and uncertain pieces of work An ability to maintain confidentiality and trust Can do attitude, able to maintain positivity in the face of adversity Flexible approach to work Understanding of and commitment to equality, diversity and inclusivity Non-judgmental
Hours of work Essential
Monday to Friday 37.5 hours per week. 8-4 Sponsorship is not available for this post
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Affinity Care
Address Shipley Health Centre
Alexandra Road
Shipley
West Yorkshire
BD18 3EG
United Kingdom
Employer's website https://shipleymedicalpractice.nhs.uk/ (Opens in a new tab)