About this role
• Coordinating the monthly new hire enrollment process and providing reports and support to Benefit Coordinators.
• Timely and accurate processing and auditing of vendor invoices and retroactive adjustments.
• Responding to disability eligibility requests from vendor.
• Administering the EAP Substance Abuse Program along with local HR.
• Processing QMCSOs issued by state government agencies in a timely manner.
• Processing and distribution of scheduled department reporting and monthly plan analysis.
• Collection of Benefit payments for employees on Leave of Absence.
• Analyzing weekly data feeds and error reports between HRIS system and BenAdmin.
• Troubleshooting issues and resolving errors with Benefit Coordinators, payroll and benefit vendors to optimize data integrity.
• Staying abreast of compliance and regulatory changes / updates that may impact company programs and procedures.
• Providing customer service for local HR representatives and employees and assistance with claim/issue resolution.
• Protection of the privacy and confidentiality of the employees and their family's health at all times.
• Assists Benefits Supervisor with projects and other department initiatives as assigned.
Qualifications:
• Associates or Bachelor's degree or HR/Benefits certification preferred
• 3+ years experience in Benefits administration or 5+ years in Human Resources
• Knowledge in ERISA, PPACA, HIPAA, and other regulatory requirements
• Acute attention to detail and excellent organizational skills
• Ability to troubleshoot issues as they arise
• Excellent communication and customer service skills and ability to communicate with, support, and maintain relationships with employees of all levels.
• Interpersonal skills with experience handling confidential and sensitive information
• Computer proficiency and technical aptitude with Microsoft Suite
• Experience with HRIS/Payroll and Benefit Administration
Competencies:
Core Competencies
• Safety
• Quality
• Yield
• Cost
• Relationships
Team Member Code
• Safety starts and ends with you
• People eat what we make
• Hard work always pays off
• Doing what's right is never wrong
• Communicate, Communicate, Communicate