About this role
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Click here to read the PSG Global Solutions Candidate Privacy Notice Job Description: Employment Type: Project-Based (3 Months) Work Setup: Day 1 Onsite, Remote Work After Day 1
We are looking for dedicated and customer-focused professionals to join our team as Recruiting Support. This is a project-based opportunity for individuals who excel in communication, thrive in a fast-paced environment, and are committed to delivering exceptional support.
If you have customer service experience and are looking to expand your career in recruitment support and workforce operations, we'd love to hear from you.
What You'll Do
• As a Recruiting Support Associate, you will: • Handle inbound and outbound calls from clinicians and healthcare providers regarding housing, travel, payroll, and other assignment-related concerns • Create, manage, and resolve cases while ensuring accurate documentation, case notes, and dispositions • Review and process payroll-related inquiries and coordinate with the Payroll Team for approvals, escalations, and issue resolution • Maintain accurate records and ensure compliance with established processes and service standards • Adapt to evolving operational requirements while delivering excellent customer service
Qualifications Required Experience
• Minimum of 6 months of Customer Service Representative (CSR) experience
Required Skills
• Excellent written and verbal communication skills • Strong multitasking and organizational abilities • Ability to manage competing priorities in a fast-paced environment • Dependable, accountable, and professional in all interactions • Excellent attendance and reliability • Flexible and willing to work overtime (OT) and rest day overtime (RDOT) based on business needs • Adaptable to changing schedules and operational requirements
Why Join Us?
• Remote work setup after completing Day 1 onsite requirements • Gain valuable experience supporting recruitment and workforce operations • Work in a dynamic and collaborative environment • Opportunity to develop your customer service and operational support skills • Be part of a team dedicated to delivering exceptional service
Apply Today
If you're a motivated customer service professional looking for your next opportunity, we'd love to hear from you.
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What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible?