About this role
Additional Considerations (if any):
- At FDI, our small team atmosphere creates a great environment for our employees. Our team members are the key to our success by providing outstanding customer service.
Florist Distributing, Inc.
Job Title: Warehouse Manager Department: Warehouse FLSA: Non-Exempt
General Function This position utilizes good customer service, organizational, and time-management skills in scheduling and receiving of incoming product and in shipping outgoing orders to customers. Scheduling for this position is Monday through Friday 7 a.m. to 4 p.m., alternating Saturdays, and occasional weekends based on the fluctuation of business and holidays.
Reporting Relations Accountable and Reports to: General Manager Positions that Report to you: None
Primary Duties and Responsibilities:
• Schedule deliveries for receiving appointments and prepare receiving documents. • Unload product from inbound carriers. • Responsible for keeping loading dock and warehouse clean and organized. • Responsible for stocking incoming product with assistance from warehouse staff. • Maintain inventory accuracy, rotating/restocking inventory to bin location, and conducting inventory counts. • Assist customers with questions on orders. • Supervise warehouse staff and overall productivity. • Maintain a positive attitude and create an environment that nurtures positive employee morale, friendliness and fun. • Provide prompt, efficient and friendly customer service by exhibiting caring, concern, and patience in during all customer interaction. • Smile and greet customers in a friendly manner. • Perform end of day, end of week, and end of month reporting. • Represent the company in a positive manner. • This position is constantly changing and evolving to new areas. • Performs miscellaneous other duties as necessary. • Perform duties in a timely manner and report to work when scheduled, on time, and work expected number of hours.
Secondary Duties and Responsibilities:
• Understand proper packaging techniques for all items-perishable and non-perishable. • Sort packages by route, customer, or commodity. • Pick, pack, ship, and bill orders to customers in an efficient, cost-effective, and timely manner. • Enter information about packages into a manifest and labeling program.
Knowledge, Skills, Abilities and Worker Characteristics:
• Must be customer service driven and able to communicate clearly and effectively. • Must have basic working knowledge of computer use, to include Microsoft Word, Microsoft Excel, Microsoft Outlook e-mail and calendars. Able to operate menu driven computer programs with mouse, 10 key keypad, and alpha numeric keyboard. • Ability to read and obey MSDS information on products. • Able to add, subtract, multiply and divide whole numbers. • Must have the ability to carry out detailed written and verbal instructions. • Must be able to file, post, sort, and organize materials, paperwork and software used.
Education and Experience: High School or equivalent; and six months or less of similar or related experience.
Physical Requirements:
• Must be able to perform moderate physical work; exerting 10-40 pounds frequently, 50-100 pounds of force occasionally to move objects. • Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision. • Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, talking, climbing, standing, walking, pushing, pulling, lifting, hearing, and repetitive motions. • Must be able to perform work duties in a refrigerated environment.
Working Conditions: The duties of this position are performed in a warehouse setting. There is exposure to noise and continual temperature changes.
Equipment Used To Perform Job: Acumatica and Savant, PC with Excel and warehouse and shipping system, scanner, labeler, box cutter, ladder, cart, pallet jack, box strapper, and packaging equipment.
Contacts: Has daily contact with employees, management, and customers.
Are you ready to brighten your life with flowers? Apply today.