About this role
Salary: £100,000 - 100,000 per year
Requirements: Extensive experience designing and delivering enterprise ServiceNow solutions.Expert-level ServiceNow development and technical architecture experience.Proven experience operating within a Technical Design Authority (TDA) or Architecture Governance function.Experience acting as a trusted advisor to senior stakeholders and business leaders.At least five years leading, mentoring and developing ServiceNow technical teams.Strong experience implementing technical governance, architecture reviews and coding standards.Advanced JavaScript development and scripting expertise.Strong knowledge of REST APIs, SOAP Web Services and enterprise integrations.SQL and integration design experience.Experience integrating ServiceNow with AWS, Microsoft Azure and/or Google Cloud Platform.Experience delivering solutions across multiple ServiceNow product lines such as ITOM, ITAM, HAM/SAM, HRSD, CSM and SPM.Ideally, we would like candidates to hold ServiceNow Certified Technical Architect (CTA), five or more ServiceNow Certified Implementation Specialist (CIS) certifications, and Certified System Administrator (CSA).A desire to progress towards ServiceNow Certified Master Architect (CMA) is highly desirable.Desirable experience includes cloud migration programmes, AI and Generative AI initiatives, ITIL v4 certification, and eligibility to obtain UK Security Clearance (SC). Responsibilities: Lead the architecture and technical design of enterprise-scale ServiceNow implementations.Translate complex business requirements into scalable platform solutions.Act as the technical authority across multiple ServiceNow engagements.Provide governance through architecture reviews, design assurance and code quality standards.Lead, mentor and develop teams of ServiceNow Developers and Technical Leads.Build trusted relationships with senior client stakeholders and provide strategic technical guidance.Design and oversee complex integrations between ServiceNow, enterprise applications and cloud platforms.Identify opportunities to enhance client environments and deliver additional business value.Contribute to the evolution of delivery methodologies, technical standards and best practices.Stay at the forefront of emerging ServiceNow capabilities, AI and cloud technologies. Technologies: AIAWSArchitectAzureCloudITILJavaScriptRESTSOAPSQLSecurityServiceNowWeb More:
We are a global technology consulting leader recruiting for a ServiceNow Technical Architect Senior Manager in London, working in a hybrid environment with a competitive salary and excellent benefits. We offer the opportunity to join our market-leading ServiceNow practice, delivering complex digital transformation programmes for some of the worlds largest enterprise organisations. You will work on high-profile enterprise transformation programmes, collaborate with senior stakeholders and high-performing delivery teams, and have clear progression within an innovative consulting practice. We also invest in professional development, advanced certifications and leadership training, and provide access to cutting-edge ServiceNow, cloud and AI technologies.
last updated 30 week of 2026