About this role
Salary: £30,000 - 40,000 per year
Requirements: We need experience supporting Microsoft Windows and Apple Mac endpoint devices, with a focus on troubleshooting and user productivity.We need proficiency in Microsoft 365 support and administration, including Exchange, SharePoint, OneDrive, and Intune.We need experience managing Azure resources such as Azure Session Desktops and Azure Files.We need Windows Server administration experience, including Active Directory, Group Policy, DHCP, and DNS.We need a solid understanding of network infrastructure, including DNS, Wi-Fi, VLANs, and VPNs, with the ability to troubleshoot connectivity issues. Responsibilities: We provide on-site and remote IT support, including regular visits to client sites.We handle escalated tickets and resolve issues within contracted service levels.We troubleshoot hardware, software, network, and system-related problems.We coordinate with third-line engineers and external vendors to resolve complex issues. Technologies: Active DirectoryAzureHardwareSupportMicrosoft 365NetworkSharePointWindowsOffice 365Cloud More:
We are an amazing managed service provider with a strong track record of delivering exceptional results for our clients and a clear focus on customer satisfaction through brilliant technical support. We offer a hybrid working model in a lovely working environment and the opportunity to join an amazing, growing organisation.
last updated 30 week of 2026